General Service Technician

Team Car Care • Bonney Lake, WA

13d • Onsite

About The Position

The General Service Technician is an entry-level role focused on servicing guests’ vehicles and delivering quality work and an exceptional guest experience. The company provides a training program to help technicians earn certifications and develop expertise in the services offered.

Requirements

• At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
• Must be at least 18 years old and legally authorized to work in the United States without company sponsorship, now or in the future.
• Ability to read and interpret safety rules, operating instructions, and procedure manuals.
• Effective communication skills for interacting with guests and teammates.
• Strong work ethic, positive attitude, dependability, self-motivation, and ability to work as part of a team.
• Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
• Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
• Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
• Availability to work a flexible schedule, including weekends and some holidays.
• Commitment to following safety protocols and company policies.

Nice To Haves

• Previous experience is preferred but not required.

Responsibilities

• Promote teamwork to deliver timely and accurate guest care during operating hours.
• Provide excellent guest service, including clear communication and feedback about guest vehicles.
• Keep the service center clean and presentable.
• Guide and mentor junior and mid-level automotive technicians.
• Check and communicate oil levels to teammates.
• Ensure tires are properly inflated.
• Inspect and refill fluid levels as necessary.
• Complete vehicle inspections.
• Install new oil drain plugs and oil filters.
• Clean and lubricate fittings as needed.
• Document work performed on repair orders.
• Report safety issues immediately to management.
• Follow company policies for vehicle care and operation.
• Perform other duties as assigned.

Benefits

• 401(k) plan with company match
• Biweekly bonus incentives upon certification
• Career advancement opportunities
• DailyPay
• Tools provided at no cost to the employee
• Employee discounts
• Employee referral bonuses
• Fleet referral bonuses
• Medical, dental, and vision insurance
• Access to the PerkSpot employee discount platform
• Paid time off after 180 days
• Spot bonuses through the internal rewards program
• Uniforms paid for and laundered

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed