General Service Technician
About The Position
The General Service Technician is an entry-level role focused on servicing guests' vehicles, delivering quality work, and providing an exceptional guest experience. Through the company's training program, technicians receive certification and training in the services offered. The role involves vehicle inspections and routine service tasks, maintaining a clean service center, documenting work, communicating with guests and teammates, and following safety and vehicle-care policies. The position requires physical work in environments with varying temperatures, loud noise, and exhaust fumes, and a flexible schedule that may include weekends and some holidays.
Requirements
- At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
- Must be at least 18 years old and legally authorized to work in the United States without company sponsorship, now or in the future.
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals.
- Effective communication skills for interacting with guests and teammates.
- Strong work ethic and positive attitude; independently motivated, dependable, and a team player.
- Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
- Ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
- Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
- Availability to work a flexible schedule, including weekends and some holidays.
- Commitment to following safety protocols and company policies.
Nice To Haves
- Previous experience is preferred but not required.
Responsibilities
- Promote teamwork to deliver timely and accurate guest care during all operating hours.
- Provide excellent guest service, including clear communication and feedback about guests' vehicles.
- Keep the service center clean and presentable.
- Provide guidance and mentoring to junior and mid-level automotive technicians.
- Check oil levels and communicate them to teammates.
- Ensure tires are properly inflated.
- Inspect and refill fluid levels as necessary.
- Complete vehicle inspections.
- Install new oil drain plugs and oil filters.
- Clean and lubricate fittings as needed.
- Document all work performed on repair orders.
- Report safety issues immediately to management.
- Follow company policies for vehicle care and operation.
- Perform manual tasks for extended periods, including lifting, standing, bending, and squatting.
- Perform other duties as assigned.
Benefits
- 401(k) plan with company match
- Biweekly bonus incentives upon certification
- Career advancement opportunities
- DailyPay
- No need to pay for tools
- Employee discount
- Employee referral bonuses
- Fleet referral bonuses
- Medical, dental, and vision insurance benefits
- PerkSpot access to discounts on products and services, including travel, electronics, and concerts
- Paid time off after 180 days
- Spot bonuses through the internal rewards program
- Paid and laundered uniforms
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
