General Service Technician

Team Car Care•Aurora, IL

13d•Onsite

About The Position

The General Service Technician is an entry-level role focused on professionally servicing guests’ vehicles and providing high-quality work and an exceptional guest experience. The company provides a training program to help technicians earn certifications and develop expertise in the services offered. This position requires customer-facing experience, dependable teamwork, effective communication, attention to detail, and the ability to perform physical tasks in a vehicle service environment.

Requirements

At least 3 months of customer-facing experience, such as retail, food service, or hospitality.
At least 18 years of age and legally authorized to work in the United States without company sponsorship, now or in the future.
Ability to read and interpret safety rules, operating instructions, and procedure manuals.
Effective communication skills for interacting with guests and teammates.
Strong work ethic, positive attitude, self-motivation, dependability, and ability to work as part of a team.
Responsibility, attention to detail, and ability to follow procedures, identify problems, and make sound decisions.
Physical ability to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting.
Willingness to work in varying temperatures, loud environments, and around exhaust fumes.
Availability to work a flexible schedule, including weekends and some holidays.
Commitment to following safety protocols and company policies.

Nice To Haves

Previous experience is preferred but not required.

Responsibilities

Promote teamwork to deliver timely and accurate guest care during operating hours.
Provide excellent guest service, including clear communication and feedback about guest vehicles.
Keep the service center clean and presentable.
Provide guidance and mentoring to junior and mid-level automotive technicians.
Check oil levels and communicate them to teammates.
Ensure tires are properly inflated.
Inspect and refill fluid levels as necessary.
Complete vehicle inspections.
Install new oil drain plugs and oil filters.
Clean and lubricate fittings as needed.
Document all work performed on repair orders.
Report safety issues immediately to management.
Follow company policies regarding vehicle care and operation.
Perform other duties as assigned.