General Service Technician

Sun Auto Tire and Service•Mission Viejo, CA

About The Position

The General Service Technician supports the store by performing essential vehicle maintenance services, completing inspections, keeping the shop clean and organized, and developing foundational automotive skills. This entry-level position is suited to a mechanically inclined, dependable candidate who is eager to learn. The technician performs oil changes, tire services, basic maintenance, and Digital Vehicle Inspections while learning from experienced technicians, service advisors, and store leaders. This role is an important first step in the back-of-house technical career path. It builds hands-on maintenance, inspection, documentation, safety, and shop-operations skills and can support advancement toward Junior Technician, Automotive Technician, Senior Technician, Lead Technician, technical training, or field leadership roles. The work takes place in an automotive shop, with exposure to moderate to loud noise, dust, exhaust fumes, lubricants, petroleum products, vapors, caustic materials, and temperature extremes. Physical demands include standing up to eight hours per day; walking; regularly bending, stooping, kneeling, and crouching; and lifting or moving up to 10 pounds regularly and up to 70 pounds frequently. Vision sufficient to detect color and depth and to refocus is required. Safety goggles or other PPE are used as required. Reasonable accommodations may be made for individuals with disabilities.

Requirements

Must be 18 years of age or older.
Strong interest or desire to work in the automotive repair industry.
Mechanical aptitude and willingness to learn basic automotive maintenance and repair processes.
Ability to follow written procedures, safety standards, and store processes.
Ability to work collaboratively with technicians, service advisors, and store leaders.
Valid driver's license and successful completion of a Motor Vehicle Records check.
Ability to work a flexible schedule, including weekends as needed.

Nice To Haves

High school diploma or equivalent.
Vocational or technical training school.
General knowledge of under-hood, mechanical, and undercarriage assemblies.
Previous shop, lube technician, tire technician, mechanical, customer service, or other hands-on work experience.
State Inspector License in applicable locations, or ability to obtain one within 30 days of hire if required by the store.

Responsibilities

Perform tire services, including mounting, dismounting, balancing, and rotations.
Perform oil changes and basic maintenance, including servicing fluids, wipers, bulbs, batteries, and air and cabin filters.
Complete Digital Vehicle Inspections and repair order documentation accurately and thoroughly.
Identify safety-related issues and communicate findings through the proper store channels.
Conduct State Safety and Emission Inspections where applicable, ethically and in accordance with company and state guidelines, under appropriate supervision.
Keep customer vehicles, the shop, service area, showroom, restrooms, and outside areas clean and customer-ready.
Transport customers and pick up parts, tires, and supplies using company or customer vehicles as directed.
Follow safety procedures, use required PPE, comply with environmental and hazardous waste requirements, and report hazards or unsafe equipment to a supervisor.
Work collaboratively with technicians and service advisors, accept coaching, and participate in ongoing training and development.
Work a flexible schedule, including weekends as needed, and complete other duties as assigned.
Adhere to Sun Auto's core values and company policies and procedures in the Employee Handbook.