General Service Coordinator
About The Position
Join our team as a General Services Coordinator! In this role, you'll excel as a customer service champion, providing guidance and addressing the questions and concerns of residents, staff, and visitors. The General Services Coordinator is responsible for greeting all residents, staff and visitors in a confident, knowledgeable manner for handling questions/concerns or providing direction to the appropriate General Services representative. She/He is also responsible for maintaining the work order and preventative maintenance system by entering all work orders from sub-departments of General Services into the work order system in a timely and accurate manner, and for generating appropriate end of month reports.
Requirements
- High school diploma or GED required.
- 2-3 years of office experience preferred.
- Previous customer service experience with the general public, specifically the elderly preferred.
- Strong computer experience required and ability to manage multiple software at one time.
Responsibilities
- Answer calls and take requests for work to be done from residents and staff
- Enter and close all work orders through the General Services Work Order system / Service Max and distribute to sub-departments
- Maintain the schedule for Income Housekeeping and generate work orders
- Organize and maintain the Storage Bin records and keep updated for billing purposes
- Maintain and schedule pest control issues in pest log
- Manage carpet cleaning, window washing, and spring-cleaning requests
Benefits
- Medical, dental and vision packages
- Annual reimbursement for qualified wellness expenses
- Personal health coaching
- Telemedicine options
- PTO Plans
- Company paid volunteer hours for eligible team members
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- 30% discount on food and drinks at on-site dining venues
- Additional healthy choice meal options at discounted prices!
- Growth Opportunities
- Education assistance
- Certification reimbursement
- Access to over 6,000 courses through our online learning library
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
