The General Sales Manager's primary role is to assist the General Manager with overseeing and driving both people and financial success in variable operations. This role requires a hands-on, active manager involved in all aspects of the sales process. The GSM works with the general manager, sales team, and finance management team to meet monthly new, used, and F&I objectives, and assists with inventory management for both new and used car departments. The position demands a strong track record of developing and mentoring sales consultants, F&I managers, and other sales managers, with a proven history of superior results in a high-volume dealership and excellent customer service (CSI). GSMs are expected to lead from the front lines, manage and oversee variable operations activities, and be a highly detailed, process-driven leader capable of holding staff accountable for results. They will also assist sales managers in ensuring volume commitments to the manufacturer are met, partner with the General Manager to develop and review goals, and maintain good relationships with lending institutions and manufacturer personnel. This role involves communicating management policies, hiring, training, supervising, and monitoring performance of sales associates and managers, motivating, rewarding, and training employees, and possessing strong asset management skills. The GSM is responsible for ensuring the CIT list is resolved before deadlines and must lead by example, embodying the core values of the company at all times. Other duties may be assigned by management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed