General Monitor - PART TIME

CITRUS HEIGHTS TERRACE•Citrus Heights, CA

7d•Onsite

About The Position

The General Monitor maintains a safe, secure, and exterior environment for residents, staff, and visitors. The role includes routinely observing residents and community areas, helping maintain a calm and orderly environment, and promptly reporting safety concerns, unusual behavior, incidents, or changes in resident condition to appropriate community leadership. All employees are expected to provide excellent personalized care, treat residents with respect and dignity, and protect residents’ rights. The General Monitor supports residents, families, and visitors with basic non-clinical assistance and helps create a professional, welcoming, resident-centered environment. The stated schedule is Sunday and Monday, 4:30 p.m.–8:30 p.m., and Friday and Saturday, 8:00 a.m.–4:30 p.m. The position is part-time at Citrus Heights Terrace in Citrus Heights, California.

Requirements

High school diploma or GED preferred.
Ability to remain alert and attentive throughout the assigned shift.
Ability to communicate effectively with residents, families, visitors, and staff.
Ability to follow written and verbal instructions.
Ability to respond appropriately and calmly in emergency or unexpected situations.
Ability to maintain confidentiality and exercise good judgment.
Ability to remain on one’s feet and walk throughout the community for extended periods.
Ability to sit, stand, walk, bend, reach, and move throughout the work environment.
Ability to respond quickly to an emergency and summon appropriate assistance.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Previous experience working with older adults, in senior living, hospitality, security, customer service, or a related environment.

Responsibilities

Maintain a safe, secure, and exterior environment for residents, staff, and visitors.
Routinely observe residents and community areas and help maintain a calm and orderly environment.
Promptly report safety concerns, unusual behavior, incidents, or changes in resident condition to appropriate community leadership.
Provide a calm and welcoming environment for residents and visitors.
Give directions and basic assistance to residents, families, and visitors.
Assist with opening doors, directing visitors, and other assigned non-clinical support duties.
Report maintenance, environmental, security, and safety concerns to the appropriate department.
Assist with emergency preparedness and evacuation procedures as directed.
Communicate resident concerns and unusual occurrences to the appropriate supervisor.
Maintain confidentiality of resident, employee, and company information.
Participate in shift-to-shift communication and provide pertinent information to incoming staff.
Immediately report emergencies, injuries, suspected abuse or neglect, and other reportable concerns in accordance with company policy and applicable regulations.
Treat residents, families, visitors, and coworkers with dignity, courtesy, and respect.
Maintain a professional and positive demeanor.
Promote a resident-centered environment that respects each resident’s individuality, privacy, and independence.
Help create a positive experience for residents and their families.
Follow company policies, procedures, safety standards, and applicable regulations.
Attend required training and staff meetings.
Maintain regular and reliable attendance.
Perform duties in a manner that promotes resident safety and quality of life.
Perform other duties as assigned.