General Merchandise Team Leader, San Antonio TX

Target • San Antonio, TX

22h

About The Position

The General Merchandise Team Leader leads General Merchandise operations, process, and efficiency to create a consistent, guest-first shopping experience. The role blends completion of tasks that keep products available and easy to shop—including replenishment, pricing and signing, setting and maintaining the sales floor and backroom—with inbound, outbound, and fulfillment responsibilities. The leader plans and executes department workload in alignment with business priorities and sales goals, coaches and develops hourly team members, and supports a safe, compliant, and guest-ready store.

This is a full-time role, although hours are not guaranteed to reach 40 each week and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and other peak shopping times. The work is physically active and may involve exposure to varying temperatures, humidity, and other elements.

Requirements

• High school diploma or equivalent.
• Must be 18 years of age or older.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Consistently deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver those commitments.
• Observe team members, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, take action, celebrate wins, and improve results and the guest experience.
• Lead daily and weekly General Merchandise workload execution, including receiving products, merchandising, signing, setting and updating displays, sampling, restocking, organizing backrooms, and price changes.
• Educate team members on operational procedures and how merchandise organization, product accuracy, stock levels, and sales floor maintenance affect inventory, profitability, and product availability.
• Assess reporting to identify process gaps and help develop plans for the direct leader to review and approve.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Help establish goals and expectations and hold team members accountable, with guidance from the direct leader.
• When applicable, lead pick, pack, and ship fulfillment work accurately and assess fulfillment reporting for gaps.
• Ensure products are in stock, available, accurately priced, and signed, and collaborate with store teams and leaders to maintain a guest-ready store.
• Stay informed about relevant trends and products and share Target communications with team members.
• Evaluate candidates for open positions as directed and develop a guest-centric team.
• Model onboarding and learning best practices and close skill gaps through development, coaching, and team interactions.
• Identify potential future leaders and use development opportunities to build a talent pool.
• Support guest services, including backup cashiering and digital fulfillment, while maintaining compliance with applicable adult beverage laws.
• Promote inclusivity, ethical conduct, Target policy compliance, and safe work practices; identify, report, and correct hazards.
• Lead safety practices, recognize safe behaviors, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED