General Merchandise Manager

Ridley's Family MarketsKimberly, ID
Onsite

About The Position

The General Merchandise Manager is responsible for the planning, organization, and direction of the activities of the GM Department. This role requires a strong understanding of merchandising, inventory control, and personnel development. The manager must also ensure excellent customer relations and maintain effective working relationships with other department managers to improve store-wide sales. A key aspect of the role is to maintain effective control of department labor and inventory within budget, as well as ensuring department security and awareness of competitive activity. The manager will oversee the receiving, storing, pricing, and merchandising of all GM products, and maintain high levels of coordination and communication with other departments.

Requirements

  • Certification required for operation of forklift and/or pallet jack.
  • City, county, state, and/or federal certifications may be required.
  • Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
  • Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
  • Basic computer skills required.
  • Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc.
  • Must have previous GM experience.
  • Basic math skills required.
  • Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.
  • An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.
  • 18 years of age.
  • Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.
  • Must be able to lift up to 50 lbs. or more.

Nice To Haves

  • Excellent computer skills, including MS Excel, Word, etc. preferred.

Responsibilities

  • Exhibit and develop maximum customer relations through friendly and courteous behavior.
  • Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
  • Maintain good working relationships with other department managers with the objective of improving sales storewide.
  • Organize the planning, organization, and direction of the activities of the GM Department.
  • Know and have the ability to cost out all material to determine proper retails.
  • Plan the development and growth of all department personnel by ensuring regular implementation of company training, evaluation, and counseling procedures.
  • Possess sufficient knowledge and ability to teach others all fundamentals of grocery production. This will include stocking, facing, stacking, unloading, organizing and finishing.
  • Plan aggressive merchandising programs for increased sales.
  • Assist management with cross merchandising ideas with other departments.
  • Maintain effective control of department labor and inventory in line with established budgets and guidelines.
  • Maintain effective department security in compliance with company policy and directives.
  • Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the GM Department.
  • Conduct the receiving, storing, pricing and merchandising of all GM products.
  • Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the GM operation.
  • Maintain adequate and appropriate department records at all times.
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