General Merchandise Manager

Albertsons Companies•Dallas, TX

6d•Onsite

About The Position

The GM Manager (General Merchandise Manager) is responsible for leading all General Merchandise departments to achieve sales, inventory, merchandising, and customer service goals. This role ensures strong operational execution, inventory accuracy, visual standards, and associate development while supporting overall store performance and compliance with company policies.

Requirements

Strong operational execution
Inventory accuracy
Visual standards
Associate development
Supporting overall store performance
Compliance with company policies

Responsibilities

Lead, train, coach, and develop GM associates to meet performance, productivity, and service standards.
Schedule labor effectively to support merchandising execution and peak business needs while controlling labor costs.
Hold associates accountable for attendance, safety, productivity, and policy compliance.
Support hiring, onboarding, training, and performance management for GM team members.
Oversee daily GM operations including ordering, receiving, stocking, zoning, and backroom organization.
Ensure accurate execution of planograms, promotions, pricing, signage, and seasonal transitions.
Maintain clean, organized, and well‑merchandised sales floor conditions.
Ensure timely execution of resets, displays, and promotional programs.
Manage inventory levels to support sales while minimizing shrink, damages, and markdowns.
Monitor department sales, margin, shrink, and key performance indicators; implement action plans to improve results.
Control supplies, expenses, and operational costs to meet financial goals.
Identify opportunities to drive incremental sales and improve profit performance.
Ensure departments are customer‑ready, in stock, and visually appealing.
Address customer concerns promptly and professionally to ensure resolution and satisfaction.
Model excellent customer service and reinforce service expectations with associates.
Ensure adherence to company policies, safety standards, and regulatory requirements.
Partner with Asset Protection to reduce shrink and protect assets.
Collaborate with Store Leadership and other department managers to support storewide initiatives and goals.