ETL GM & Food Sales

Target • Visalia, CA

3d • $83,200 - $130,000 • Onsite

About The Position

Experts of operations, process and efficiency who enable a consistent experience for all of our guests. Teams in General Merchandise (GM) and Food & Beverage (F&B) prioritize guest experience while blending completion of tasks that ensure product is fresh, available and easy to shop – replenishment, pricing and signing, setting, and maintaining the sales floor and the backroom. The GM and F&B teams also execute inbound, outbound, and fulfillment responsibilities. At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a General Merchandise & Food Sales Executive Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building and managing a guest-first culture on your team
Retail business fundamentals, including: department sales trends, inventory management, freshness and quality, guest shopping patterns, pricing and promotions strategies
Leading a team, setting and planning department(s) monthly/quarterly workload to support business priorities and managing a team to deliver on sales goals
Knowledge of the competition; leveraging insights to drive business objectives
Managing team leaders and creating business specific strategies and goals, coaching and training to build a team of talented experts.
Recruiting, selecting and talent management of hourly team members and leaders

Requirements

• 4-year degree or equivalent experience
• Strong interest and knowledge of the Food & Beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead and hold others accountable
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Relate well with and interact with all levels of the organization
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently
• Access all areas of the building to respond to all guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
• Accurately handle cash register operations as needed
• Climb up and down ladders using 3 points of contact always
• Ability to work in an environment that could range from 34°F to -10°F as needed
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.

Nice To Haves

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a variable work schedule with varying hours, days or shifts (including nights, weekends, holidays, closing shifts and other peak shopping times).

Responsibilities

• Consistently delivers guest experience commitments
• Holds TLs accountable to deliver exceptional guest experiences through consistent accountability, team development, training and recognition.
• Celebrates outstanding guest experiences across teams and ensures recognition is consistent and meaningful.
• Reviews area guest, financial, and team metrics to identify gaps and understand team behaviors.
• Celebrates wins, sets clear priorities, and leads actions that drive results and enhance the guest experience.
• Partners across teams to create an easy, inspiring and friendly guest experience.
• Oversee all GM & Food backroom and sales floor areas, review all reporting to identify gaps and develop a plan to resolve including completion validation.
• Build a team to lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including: merchandising, signing, setting and updating merchandise salesfloor displays, sampling, receiving products, restocking shelves, organizing backrooms, and price change for GM & Food areas.
• Drive total store sales, demonstrate how you, your team and your departments contribute to and impact total store profitability.
• Model creating a welcoming experience by greeting guests, acknowledging when guests need assistance and thanking them for choosing Target
• Assess, Plan, and validate best practices to determine operational opportunities educating your team on gaps to address via team onboarding, learning, and required trainings.
• Manage Food & Beverage business, food services (if applicable), and alcohol sales.
• Enable efficient delivery to our guests by leading pick, pack and ship fulfillment work (if applicable) and assess reporting in fulfillment to identify gaps and assist to develop a plan.
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload ensuring your areas are guest ready at all times.
• Conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities.
• Drive a culture centered in food safety; train, validate and coach team to deliver proper execution on all food safety standards and cleaning routines.
• Lead the development of partnerships with vendors to ensure clear expectations are established and brand standards are met.
• Lead the understanding of how operational procedures, like merchandise set-up, product capacities and salesfloor quantities impact shortage, profitability, instore replenishment, inventory and pricing accuracy including adherence to regulatory compliance.
• Lead prioritization and conduct regular check-ins with your team to guide appropriate completion of tasks and workload given resources and priorities.
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests.
• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest.
• Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food and review GM/Food reporting to identify gaps and develop a plan to resolve.
• Anticipate short-term and long-term staffing needs and manage talent planning and recruitment.
• Establish and maintain a culture of accountability through clear expectations and performance management.
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Demonstrate a culture of ethical conduct, following all Target policies and safety procedures, adhere to role-specific guidelines (e.g., food safety, pricing), and help maintain a safe, compliant workplace by reporting and correcting hazards, lead and hold the team accountable to work in the same way.
• Lead an instore security culture by focusing on deterrence, response and resolution in order to improve physical security processes.
• Lead merchandise protection strategies across the total store, including ordering, storage and application as directed by best practices.
• As a key carrier, implement all safe and secure training and processes.
• Address all store emergency and compliance needs.
• Regularly assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts
• All other duties based on business needs.

Benefits

• comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more
• 401(k)
• employee discount
• short term disability
• long term disability
• paid sick leave
• paid national holidays
• paid vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree