General Medicine Social Worker, MSW - Care Management

Denver Health • Denver, CO

6d • $65,200 - $97,800

About The Position

Under general supervision, the General Medicine Social Worker plans, organizes, and implements social work treatment for Emergency Department and hospitalized patients and their families. The role assesses patients’ and families’ biopsychosocial needs and creates individualized plans of care related to current health concerns and ongoing access to care after hospitalization. The Social Worker provides clinical interventions using personal, family, and community resources, including crisis intervention, supportive counseling, case consultation, and care coordination.

The position conducts comprehensive assessments, develops and coordinates care and discharge or transition plans, and provides care coordination throughout the continuum of care. It applies knowledge of individual, group, and family functioning to deliver culturally sensitive brief interventions, collaborates with internal and external resources, facilitates multidisciplinary communication and care meetings, and supports patient involvement in care planning and goal setting. The role also helps patients adjust to illness, disability, or trauma by addressing biopsychosocial concerns and strengthening problem-solving and coping skills.

Requirements

• Master’s degree from a CSWE-accredited college or university.
• Typically, one year of full-time post-master’s Social Work practice under the supervision of a Licensed Clinical Social Worker; the posting lists 1–3 years of work experience.
• Knowledge of care coordination and discharge planning, crisis intervention, and supportive counseling.
• Knowledge of medical and behavioral health terms, abbreviations, and diagnoses, with the ability to demonstrate this knowledge verbally and in writing.
• Problem-solving and critical-thinking skills.
• Ability to provide care appropriate to the ages of patients served in the healthcare setting.
• Skill in establishing a treatment alliance and engaging patients in goal setting and prioritization.
• Ability to manage professional relationships, including termination or transition of care.
• Ability to respond to crisis situations and provide support.
• Ability to advocate professionally as appropriate.

Responsibilities

• Conduct individualized, objective, and comprehensive biopsychosocial assessments and provide interventions appropriate to presenting problems.
• Use case management practices, including assessment and reassessment, care planning, care coordination, and documentation.
• Assess emotional concerns and the impact of health issues; help patients identify strengths and barriers and establish detailed discharge or transition plans.
• Coordinate care throughout hospitalization and the continuum of care, from case referral through closure.
• Apply knowledge of individual, group, and family functioning to select appropriate treatment methods and develop socio-culturally sensitive brief interventions.
• Consult, negotiate, and coordinate with internal and external resources to support collaborative efforts and patient outcomes.
• Facilitate multidisciplinary communications and patient care meetings, including case conferences, family meetings, and rounds.
• Explain the Social Work role to staff and support patient involvement in care planning and goal setting, with informed consent documented.
• Apply knowledge of growth and development across the lifespan and account for patients’ cultural, religious, ethnic, and social contexts in interactions, care planning, and education.
• Use knowledge of programs and eligibility to obtain appropriate resources and services, educate others, identify gaps, and suggest alternatives.
• Help patients adjust to illness, disability, or trauma by addressing biopsychosocial issues and strengthening problem-solving and coping skills.
• Establish treatment goals by evaluating emotional concerns and the impact of health issues and helping patients identify disruptive factors.

Benefits

• Paid time off starting at 28 days per year, including vacation, personal/sick time, and seven holidays.
• Fully paid parental leave for up to six weeks.
• Retirement plans with employer contributions up to 9.5%.
• Medical, dental, and vision plans.
• Employer-paid disability and life insurance.
• Well-being programs, including an on-site employee fitness center and the RESTORE Center.
• Free RTD EcoPass for public transportation.
• Childcare discount programs and discounts on brands and travel.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development through the Workforce Development Center.
• Career advancement pathways and a professional clinical advancement program.
• Shared governance.
• Public Service Loan Forgiveness eligibility, free student loan coaching, and assistance navigating the PSLF program.
• Eligibility for National Health Service Corps and Colorado Health Service Corps programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level