General Manager

Wingstop - FWS•Azusa, CA

13d•$26 - $30

About The Position

The General Manager leads all aspects of restaurant operations at Far West Restaurant Group, building a high-performing team and delivering an exceptional guest experience. The role is responsible for creating a culture of accountability, developing future leaders, driving sales and profitability, and ensuring guests receive the Wingstop experience they expect. It is a key leadership position with opportunities to shape restaurant operations and grow a career. The General Manager oversees daily operations, team recruitment and development, guest service, food safety, cleanliness, and operational standards. The role manages sales, labor, food costs, inventory, and controllable expenses; reviews business results and creates improvement plans; and ensures company policies, procedures, and brand standards are followed. The General Manager also completes administrative, financial, and compliance responsibilities and partners with the District Manager to achieve restaurant and company goals. The position includes required training and certifications, ongoing leadership development, and responsibility for developing Assistant Managers and Shift Leaders. The work takes place in a fast-paced restaurant environment and involves standing and walking for extended periods, handling loads up to 50 pounds, frequent bending and other movements, and safely operating restaurant equipment.

Requirements

Previous restaurant management experience required.
High school diploma or equivalent required.
Food Handler Certification.
Positive attitude and servant leadership mindset.
Strong leadership, communication, and decision-making skills.
Proven ability to coach, develop, and retain high-performing teams.
Strong organizational, financial, and problem-solving skills.
Reliable attendance.
Flexible availability.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, or pull up to 50 pounds, with or without reasonable accommodation.
Ability to frequently bend, reach, squat, twist, and kneel.
Ability to work in a fast-paced restaurant environment and safely operate restaurant equipment.

Responsibilities

Lead all daily restaurant operations.
Recruit, hire, train, coach, and develop a high-performing team.
Provide ongoing coaching, feedback, and development to build future leaders.
Create a positive, respectful, and accountable team culture.
Deliver exceptional guest service and professionally resolve guest concerns.
Maintain food safety, cleanliness, and operational standards.
Ensure safety procedures are followed to protect teams and guests.
Manage sales, labor, food costs, inventory, and controllable expenses.
Analyze business results and develop action plans to improve performance.
Ensure company policies, procedures, and brand standards are consistently followed.
Maintain a safe environment for guests and team members.
Complete administrative, financial, and compliance responsibilities accurately and on time.
Partner with the District Manager to achieve restaurant and company goals.
Complete required training and certifications and participate in ongoing leadership development.
Develop Assistant Managers and Shift Leaders for future growth.