General Manager

Troon • Smyrna, DE

7d • Onsite

About The Position

Garrisons Lake Golf Club in Smyrna, Delaware, is seeking a General Manager to lead the club’s overall operations and strategic direction. The role is responsible for delivering an exceptional experience for members and guests while driving operational excellence, financial performance, and team development. The General Manager serves as the club’s primary ambassador and builds relationships with members, guests, associates, vendors, and the local community.

The position includes oversight of budgets and financial performance, facilities and grounds, department leaders, and operations spanning golf, food and beverage, agronomy, tournaments, and other club amenities. The General Manager also supports marketing, membership, and community engagement initiatives and maintains involvement in industry organizations and ongoing professional development. The job description notes that duties are not exhaustive and that additional functions may be assigned from time to time.

A bachelor’s degree from a four-year college or university, one to two years of related experience and/or training, or an equivalent combination is specified. Multi-course facilities may require more experience. A Class A PGA/LPGA membership is preferred. Knowledge of Microsoft Office applications is also noted.

Requirements

• Bachelor’s degree from a four-year college or university, or one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Multi-course facilities may require more experience.
• Knowledge of Microsoft Office applications.
• Ability to read and speak English may be required to perform job duties.

Nice To Haves

• Class A PGA/LPGA membership is preferred.

Responsibilities

• Provide overall leadership and strategic direction for club operations, maintaining high service standards and an exceptional member and guest experience.
• Develop, manage, and monitor annual operating and capital budgets, business forecasts, financial reports, and performance metrics to support revenue and profitability goals.
• Recruit, hire, onboard, mentor, train, and develop department leaders and associates; manage performance and professional development.
• Ensure compliance with company policies, Human Resources procedures, safety standards, and applicable regulations.
• Oversee maintenance, appearance, and long-term planning for club facilities, grounds, and physical assets.
• Collaborate with department leaders to support golf operations, food and beverage, agronomy, tournaments, and other club amenities.
• Partner with leadership on marketing, membership, and community engagement initiatives to promote club programs and business growth.
• Foster a collaborative, service-focused culture and build relationships with members, guests, associates, vendors, and the local community.
• Directly supervise department leaders.
• Participate in industry organizations and pursue ongoing professional development to remain current on hospitality and industry best practices.

Benefits

• Medical, dental, and vision coverage, subject to applicable plan terms and eligibility criteria.
• 401(k) with employer match for associates age 19 and older, subject to applicable plan terms and eligibility criteria.
• Paid time off and leaves of absence in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive