General Manager

JETSET Pilates • Denver, CO

12d

About The Position

JETSET Pilates is hiring a Founding General Manager to bring a new studio to life and lead its successful launch. Working closely with ownership, the General Manager will recruit and develop the team, build community excitement, establish operational excellence, and prepare the studio to open. After launch, the role transitions to leading day-to-day studio operations, membership growth, team development, and the client experience. General Managers are expected to complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an active in-studio presence during at least 25 class times per week.

The position combines community building, team leadership, sales, and studio operations. The General Manager will execute grassroots marketing and pre-sale activities, establish operational workflows, coordinate launch logistics, and monitor sales and readiness metrics. Following a successful launch, the role may expand to supporting additional studio openings and multi-unit growth.

Requirements

• At least 3 years of operations or general management experience.
• Proven ability to build and lead high-performing teams.
• Strong sales instincts and experience driving revenue targets and coaching others to do the same.
• Strong analytical skills, including building reports, interpreting data, and making metric-backed decisions.
• Exceptional organizational skills and the ability to manage competing priorities while maintaining momentum and attention to detail.
• Outstanding communication skills and the ability to connect with clients and team members.
• Ability to travel for a 5-day Instructor training at a Regional Training & Support Center.
• Ability to stand and move throughout the studio for extended periods.
• Ability to lift up to 30 pounds.
• Flexible availability, including mornings, evenings, weekends, and holidays as business needs require.

Nice To Haves

• Operations or general management experience in boutique fitness, hospitality, or a luxury membership-model consumer service environment.
• Experience leading teams across multiple locations or in a pre-opening context.
• Hands-on experience in fitness instruction or coaching.
• Passion for community building and understanding of the local wellness, fitness, and hospitality community.

Responsibilities

• Execute local grassroots marketing initiatives before opening and build relationships with local businesses, influencers, and community partners.
• Generate community awareness and excitement, build a pipeline of prospective founding members, support local social media initiatives, and coordinate community events and pre-sale activations.
• Recruit, hire, onboard, and develop the founding Instructor and Studio Lead team before opening.
• Lead onboarding and operational training, foster accountability, collaboration, and hospitality, and conduct coaching conversations and performance check-ins.
• Partner with ownership on launch readiness and establish studio processes, workflows, schedules, staffing plans, and operational standards.
• Ensure opening-day execution, coordinating vendor readiness, equipment setup, and operational logistics.
• Drive founding membership sales and execute pre-sale and launch campaigns.
• Coach the team on consultative sales techniques and monitor pre-sale conversion metrics, founding membership goals, and launch-readiness KPIs.
• Provide ownership with regular updates on launch readiness and business performance, identify process improvements, and support future studio openings as the brand grows.
• Complete the JETSET Instructor Training Academy Program, teach an average of 6–8 classes per week, and maintain an in-studio presence during a minimum of 25 class times per week.

Benefits

• Complimentary or discounted JETSET Pilates classes.
• Paid time off (PTO).
• Professional development opportunities.
• Performance bonuses or incentives.
• Studio membership.
• Friends and family discount.
• Additional benefits—including health insurance and retirement plans—may be offered depending on the studio location.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed