General Manager - 0509

Five Guys•Owings Mills, MD
•Onsite

About The Position

The General Manager position offers real work/life balance with operating hours typically from 11:00 am to 10:00 pm, and no drive-thrus. This role is eligible for performance-based bonus rewards and offers significant career growth opportunities with an estimated 1000 new locations planned across North America. The company culture emphasizes passion for the product, teamwork, and doing things the right way for the right reasons, stemming from its roots as a family business. Five Guys Operations LLC participates in eVerify.

Requirements

  • 2+ years of leadership experience in the restaurant industry.
  • Experience with responsibility for financial results.
  • Honest, energetic, motivational, and fun demeanor.
  • Ability to set high standards for self and team.
  • Understanding of Five Guys Core Convictions: Remain Humble, Exceed Expectations, Always Do The Right Thing, Lead By Example.
  • Ability to work during operating hours (typically 11:00 am to 10:00 pm).

Nice To Haves

  • Experience in a role where you are fanatical about serving amazing food with a big smile.

Responsibilities

  • Responsibility for financial results.
  • Creating a great place to work for your team.
  • Making the customer's day through fanatical service, amazing food, and a positive attitude.
  • Maintaining high standards for oneself and the team.
  • Pitching in and being fun to be around.
  • Ensuring food safety, financial success, and excellent customer experience, which are key components of the bonus plan.
  • Participating in two secret shops each week, with the team working during those shifts being eligible for bonuses.

Benefits

  • Starting pay of $65,000 annually.
  • Eligibility for performance-based bonus rewards.
  • Comprehensive and customizable benefits package including medical, dental, vision, and pet insurance.
  • 401(K) with match.
  • Employee Assistance Program.
  • Employee Relief Fund.
  • Family Bonding Leave for GMs and Assistant Managers (up to 12 weeks paid, immediate eligibility upon hire).
  • Career growth opportunities.
  • Real bonus plan in addition to base pay focused on food safety, financial success, and customer experience.
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