General Manager

Trademark Property Company • Austin, TX

2h • Onsite

About The Position

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties. We aren’t just about square footage or leasing rates. We are in the business of placemaking and turning ordinary spaces into community hubs—places where people want to be, connect, and experience something special. Our business is focused on adding value to assets, but our passion is adding value to communities. We don’t just manage properties; we curate experiences. If you want a career that is as dynamic and vibrant as the places we create, you’re looking in the right place. We aim for our culture to truly reflect our purpose and guiding principles. Our Purpose is to be extraordinary stewards, enhance communities and enrich lives. Our guiding principles : Have Vision Engage People Make a Difference Create Value Build Partnerships Do you like what you’re reading? Nice, but enough about us, let’s talk about you. Are You… Passionate: You thrive on creating value for everyone involved, from the stakeholders to the Sunday afternoon shoppers. A Partner: You cultivate relationships based on integrity and respect because you know we succeed together. Growth-Minded: You see challenges as opportunities to evolve and failure as data for improvement. The Opportunity We are seeking an enthusiastic, high-energy General Manager to protect, enhance, and drive the financial and operational success of a premier retail real estate portfolio spanning the Austin and DFW MSAs. This role serves as a key contributor to total asset value, challenging you to push the boundaries of traditional property management by identifying innovative center objectives, aggressively managing expenses, and generating alternative revenue streams. If you are a results-driven leader who loves turning retail properties into highly valuable community hubs, this role offers the ultimate platform for your career growth. Work Model: Regular, full-time, in-person based in Austin (with oversight of properties in both the Austin and DFW MSAs) Reports To: Senior Vice President, Property Management

Requirements

• Bachelor’s degree or equivalent professional background.
• 5+ years of progressive experience in retail real estate management, commercial property management, luxury hospitality, or retail management operations, demonstrating clear structural knowledge of the shopping center industry.
• High proficiency within the Microsoft Office Suite, with specific emphasis on Excel budget navigation and Word documentation processing.
• A strong sense of urgency with the capacity to work independently, adapt quickly to changing environments, and tackle aggressive deadlines under pressure.
• Proven capability to direct, motivate, and mentor a broad group of direct reports in varying disciplines with varying levels of experience.
• Exceptional talent for interpreting complex financial statements, building operational budgets, and analyzing datasets to drive smart business decisions.
• A critical thinker who can easily read and interpret complex legal property documents, spot process gaps, and implement long-term solutions.
• Stellar interpersonal, oral, and written communication skills, with a natural talent for managing sensitive relationships across corporate clients, vendors, and merchants.
• A professional presentation presence, fully comfortable serving as the visible face of the company for institutional clients and community partners.

Responsibilities

• Supervise expense structures and aggressively drive Net Operating Income (NOI) across the portfolio.
• Capitalize on local short-term leasing opportunities, pop-up events, brand partnerships, and alternative revenue streams (including storage spaces, media/signage placement, parking services, and EV charging setups).
• Lead the development, analysis, and execution of monthly financial reporting, annual property operating budgets, tax obligations, and rolling forecasting processes in tight coordination with corporate and client teams.
• Formulate and deliver an asset-level Strategic Business Plan explicitly aligned with ownership’s financial and physical goals.
• Build strong collaborative relationships with corporate leasing teams, actively contribute to property merchandising strategies, and review lease drafts for operational and physical implications to retain optimal occupancy.
• Enforce commercial lease provisions, verify that retail partners completely comply with all operational terms, and proactively resolve tenant issues to maintain a healthy merchant community.
• Partner with design and construction teams to identify, prioritize, and manage local capital improvement projects and multi-year capital plans.
• Oversee comprehensive property maintenance programs to preserve asset integrity and ensure a top-tier retail presentation.
• Maximize the efficiency of contracted property services, manage competitive bid processes, and ensure all requirements under the Property Management Agreement (PMA) are met or exceeded.
• Work alongside contracted security service providers to implement customized safety and security plans, maintaining a welcoming, secure retail environment.
• Partner with legal teams to handle tenant disputes, lease conflicts, and localized litigation, ensuring compliance with PMAs, REAs, COREAs, and governing property documentation.
• Build, lead, and mentor a highly skilled on-site property team, identifying professional development tools to ensure peak performance across all disciplines.
• Support consumer marketing initiatives and activations that drive foot traffic, enhance retailer gross sales, and leverage digital tools, social media, and data analytics to optimize customer experience.
• Elevate each asset’s position as a local community leader by building meaningful partnerships with civic and neighborhood organizations.

Benefits

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager