General Manager
PatchMaster Chicago North Shore•Northbrook, IL
•$60,000 - $80,000•Hybrid
About The Position
PatchMaster of Chicago's North Shore is a specialty drywall, plaster, and painting company. We handle the work most contractors pass on: holes, cracks, water damage, flood cuts, ceiling repair, plaster restoration, texture matching, and the painting that finishes the job. Our customers are homeowners, property managers, restoration firms, plumbers, HVAC and GCs who need a repair done right and done quickly. We're a small team, and this role has a lot of say in how the business runs.
Requirements
- Experience running a residential services, trades, or construction operation (e.g., drywall, painting, restoration, remodeling, roofing, plumbing, HVAC, or similar).
- Experience managing a budget or P&L.
- Estimating experience: ability to assess a job and price it accurately.
- Experience hiring and managing crews or subcontractors.
- Strong interpersonal skills, comfortable interacting with customers in person and over the phone.
- Proficiency with everyday software, specifically Jobber for scheduling and quotes.
- Valid driver's license, clean driving record, and reliable transportation.
Nice To Haves
- Hands-on knowledge of drywall, plaster, painting, or finish carpentry.
- Experience with insurance or restoration work.
- Existing relationships on the North Shore with property managers, GCs, or restoration firms.
- Bilingual English/Spanish.
- Franchise or multi-unit experience.
Responsibilities
- Run day-to-day business operations, including managing crews, scheduling, estimates, and financial tracking.
- Engage with homeowners and property managers to schedule site visits.
- Conduct on-site assessments of damage and provide repair estimates.
- Develop and manage the company schedule, ensuring crews have necessary resources.
- Monitor job progress and ensure the quality of finished work.
- Recruit, hire, and onboard new technicians, painters, and subcontractors.
- Cultivate relationships with restoration companies, property managers, plumbers, and contractors to generate business.
- Analyze job profitability and identify areas for financial improvement.
Benefits
- Base salary of $60,000–$80,000, depending on experience.
- Performance bonus tied to revenue and margin, paid quarterly.
- Room to grow as the territory grows.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
