General Manager
About The Position
PatchMaster of Chicago's North Shore is a specialty drywall, plaster, and painting company. We handle the work most contractors pass on: holes, cracks, water damage, flood cuts, ceiling repair, plaster restoration, texture matching, and the painting that finishes the job. Our customers are homeowners, property managers, restoration firms, plumbers, HVAC and GCs who need a repair done right and done quickly. We're a small team, and this role has a lot of say in how the business runs. We're hiring a General Manager to run our day-to-day business — the crews, the schedule, the estimates, and the numbers. It's a hands-on role that splits time between the office and the field, so you'll be on job sites and in customers' homes regularly. It's a good fit for someone who's been running part of a services or trades business and is ready to take on the whole thing.
Requirements
- Experience running a residential services, trades, or construction operation — drywall, painting, restoration, remodeling, roofing, plumbing, HVAC, or similar
- Some responsibility for a budget or P&L
- Estimating experience: you can walk a job and price it well
- Experience hiring and managing crews or subcontractors
- Good with people, in person and on the phone, and comfortable in a customer's home
- Comfortable with everyday software — we use Jobber for scheduling and quotes
- Valid driver's license, clean driving record, and reliable transportation
Nice To Haves
- Hands-on drywall, plaster, painting, or finish carpentry knowledge
- Experience with insurance or restoration work
- Existing North Shore relationships with property managers, GCs, or restoration firms
- Bilingual English/Spanish
- Franchise or multi-unit experience
Responsibilities
- Getting back to homeowners and property managers who've reached out, and setting up visits
- Meeting customers at their homes to look at the damage and talk through what the repair involves
- Putting together estimates and sending quotes
- Building the schedule and making sure crews have what they need
- Checking in on jobs in progress and on finished work
- Bringing on new techs, painters, and subs as the work grows, and helping them get up to speed
- Building relationships with restoration companies, property managers, plumbers, contractors and others in the community who send work our way
- Looking at how jobs came out financially and where we can do better
Benefits
- Base salary of $60,000–$80,000, depending on experience
- Performance bonus tied to revenue and margin, paid quarterly
- Room to grow as the territory grows
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
