General Manager

Domino's Franchise•Fairhope, AL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise and offer opportunities for team members to develop skills and grow within the organization. The General Manager leads store operations and team members, with responsibility for what happens during each shift. The role oversees cost, inventory, cash, customer relations, staffing, paperwork, food management, scheduling, store image and cleanliness, marketing, and profitability. The manager is expected to follow company policies and procedures and set an example for the crew while leading the team toward shared goals. The role also includes customer service, preparing products to Domino’s specifications, maintaining store facilities and equipment, receiving and processing orders, inventory and stocking tasks, and completing related paperwork. The work involves standing for most of the shift, handling deliveries and supplies weighing up to 50 pounds, and occasionally crouching, bending, stooping, or using stairs. The position includes delivery-related requirements such as a valid driver’s license, access to an insured vehicle, and passing criminal background and motor vehicle record checks.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Must pass a motor vehicle record check and meet company-specific standards.
Ability to direct activities and perform repetitive tasks, both independently and with others, including under stress and within strict quality standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make timely, sound, ethical judgments and decisions.
Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to read maps, locate addresses, and navigate diverse terrain, including multi-story buildings, private homes, and other delivery sites.
Ability to stand for most of the shift and lift or stack ingredients and supplies weighing up to 50 pounds.
Ability to occasionally crouch, squat, stoop, bend, or use stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Oversee all activities and operations during the assigned shift.
Manage cost controls, inventory control, cash control, and customer relations.
Lead by example and ensure compliance with all policies and procedures.
Direct the team toward shared sales and service goals.
Handle staffing, paperwork submission, food management, and scheduling.
Maintain store image standards, cleanliness, marketing efforts, and profitability.
Greet customers, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to addresses in the designated delivery area and carry products to delivery sites when required.