General Manager(03178) - 2108 Bruton Blvd.

Domino's Franchise•Orlando, FL
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same from team members. Duties include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, customer service, marketing, and profitability. The role also involves the general duties required of store team members, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The posting also describes delivery-related requirements, including delivering products and flyers and having a valid driver’s license and access to an insured vehicle. The work may involve standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and driving. Work conditions can include varying or adverse weather, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. The role requires communicating with customers and coworkers, handling orders and money accurately, working under stress, meeting quality standards, and directing activities.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; use a calculator if needed; and make correct monetary change.
  • Written, verbal, and telephone communication skills sufficient to take and process orders and communicate with customers and coworkers.
  • Ability to comprehend and give correct written instructions.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and driving.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow company policies and procedures while expecting the same of team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and standards, cleanliness, and customer service.
  • Contribute to marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as applicable.
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