General Manager(04964) - 931 Main Street

Domino's Franchise•Boonton, NJ

About The Position

The General Manager is responsible for everything that happens during their shift and ensures store operations meet company policies, procedures, and standards. Responsibilities include managing staffing, paperwork, cost and cash controls, food and inventory, customer relations, scheduling, store cleanliness, marketing, and profitability. The role requires setting an example for the crew and providing excellent customer service. Team members receive on-the-job orientation and training. The description also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers, including by telephone, to process orders.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and ability to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle usable for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical and environmental demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
  • Reliable transportation to and from work.

Responsibilities

  • Oversee all activities and operations during the shift.
  • Manage staffing, paperwork, cost controls, cash control, food management, inventory, and customer relations.
  • Work to a schedule and maintain attendance and punctuality.
  • Set an example by following all policies and procedures and expecting the same of the crew.
  • Maintain store image, cleanliness, and adherence to standards.
  • Provide great customer service and contribute to marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers, and deliver flyers and door hangers, where delivery duties apply.
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