General Manager

Enmarket • Savannah, GA

1d

About The Position

The General Manager, referred to in the description as the Store Manager, is ultimately responsible for day-to-day store operations, including car wash and food service operations, profitability, budgets, expense control, inventory, shortage control, customer service, safety, scheduling, training, and employee supervision. The role manages store staff and works to improve profitability, meet budgeted financial objectives, maximize sales and gasoline volume, control inventory and shrink, and ensure compliance with applicable laws and company policies.

The manager is responsible for delivering a welcoming customer experience, maintaining the safety, security, cleanliness, and appearance of the store, and ensuring employees are trained on company and safety procedures. The position also involves maintaining store facilities, completing operational paperwork and audits, and responding to incidents and workplace hazards.

Requirements

• 1–3 years of management experience in convenience store, retail, fast food, or restaurant operations.
• Understanding of budgets and profit and loss (P&L).
• Ability to perform effectively in a fast-paced work environment.
• Strong leadership and interpersonal skills.
• Ability to communicate effectively with all levels of the organization.
• Ability to provide any level of coverage as needed, including nights, weekends, and holidays.
• Ability to bend and stoop and stand for at least 8 hours.
• Ability to lift, pull, or push up to 30 pounds; the physical requirements also state the ability to lift up to 50 pounds at times.
• Successful completion of certification testing as needed.
• Skills with MS Outlook, Word, and Excel.
• For applicants in Maine: UST Class A/B Certification is required, or the ability to become certified within the first 30 days of employment.
• Ability to traverse and access all areas of the store.
• Ability to work prolonged periods sitting at a desk and using a computer, and standing and working at a cash register.

Responsibilities

• Recruit, interview, hire, train, develop, supervise, and motivate store staff.
• Promote teamwork, address employee relations issues, provide feedback and coaching, and conduct performance evaluations and counseling.
• Ensure employees follow company policies and procedures, maintain required appearance standards, and accurately report work time to payroll.
• Post work schedules in accordance with company policy.
• Develop and execute the site-level operating budget and improve store profitability and achievement of financial objectives.
• Maximize store sales and gasoline volume in accordance with company guidelines and objectives, including monitoring retail gasoline prices.
• Maintain appropriate product mix and inventory levels, stock shelves and coolers, and control cash and inventory losses within shrink targets.
• Ensure compliance with applicable local, state, and federal laws related to convenience and food store operations.
• Complete fund reconciliations and inventory audits, and prepare or supervise required paperwork.
• Deliver the customer service program, greet customers, suggest purchases, and promote specials.
• Minimize safety risks and train employees on safety procedures; verify compliance with safety controls.
• Enforce environmental and hazardous-material regulations and maintain store safety and security, documenting accidents and incidents.
• Manage maintenance of the customer environment inside and around the store perimeter.
• Operate assigned equipment safely and efficiently and support implementation of the Safety and Health program.
• Promptly report and investigate workplace accidents, injuries, incidents, or illnesses involving employees at the location.
• Complete safety orientation for new or transferred employees, inspect for workplace hazards, and initiate corrective action.
• Encourage employees to report unsafe conditions or practices and promote a quick return to work for employees under the manager’s supervision.
• Ensure physical maintenance, safety, cleanliness, and attractiveness of store facilities; perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage, a 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Eligibility and plan provisions are subject to program terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed