General Manager

Hospitality Management Corporation•McKinney, TX

About The Position

Hospitality Management Corporation (HMC), a privately held Dallas-based provider of hospitality management solutions, is hiring a General Manager for the La Quinta Inn & Suites & Hawthorn ES by Wyndham in McKinney, Texas. The General Manager leads hotel operations and teams, with a strong focus on guest satisfaction, service excellence, property safety and cleanliness, and achievement of financial objectives. The role requires flexible scheduling, including availability on weekends, evenings, and holidays as needed. HMC describes itself as a company that values honesty, professionalism, experience, innovation, flexibility, customer service, and results. It encourages team members to develop and provides resources to support their success. The company offers a benefits package including a 401(k), promotional opportunities, and an incentive plan.

Requirements

General Manager or Assistant General Manager experience is required.
At least five years of progressive hotel-environment experience at the GM or AGM level is required.
Supervisory experience is required.
A high school diploma or equivalent is required.
A stable work history is required.
Ability to manage time effectively and complete tasks on time.
Ability to delegate authority effectively to subordinates.
Ability to recruit, select, and retain quality associates.
Ability to produce financial results aligned with budget objectives and labor models.
Strong understanding of Microsoft Office products, including Excel, Word, and Outlook.
Ability to work as part of a team.
Ability to convey information and ideas clearly.
Ability to maintain composure and objectivity under pressure.
Ability to anticipate, prevent, identify, and solve workplace problems effectively.
Ability to listen to, understand, clarify, and resolve concerns raised by coworkers and guests.
Ability to work with and understand financial information and data, and perform basic arithmetic functions.

Nice To Haves

Two- or four-year college degree preferred.

Responsibilities

Lead hotel operations with integrity, professionalism, and a commitment to guest satisfaction.
Ensure guests are greeted and served in a friendly, attentive, and courteous manner.
Hire, train, coach, and develop a high-performing, service-oriented team across departments.
Promote a positive and professional work environment through leadership, communication, and team engagement.
Maintain compliance with company policies, brand standards, and safety regulations.
Model service excellence, participate in daily team meetings, and use guest feedback to improve operations.
Monitor performance, provide regular feedback, and set clear goals and expectations for team members.
Maintain cleanliness, safety, and security for guests and associates.
Foster accountability, continuous improvement, and teamwork.
Be flexible with scheduling, including availability on weekends, evenings, and holidays as needed.
Perform other duties as assigned to support the success of the hotel.