General Manager, Food Distribution Center

The Common Market•Philadelphia, PA
•Onsite

About The Position

The General Manager leads and owns the day-to-day and long-term performance of The Common Market’s Philadelphia distribution facility, overseeing warehouse operations, trucking, food safety, and frontline team leadership. The role is accountable for site-level operational execution, team effectiveness, safety, service levels, productivity, and cost management, and operates with substantial autonomy in day-to-day decision-making. This is a hands-on leadership position in a fast-paced distribution environment. The General Manager develops supervisors and frontline staff, ensures consistent operating standards, manages fleet and delivery performance, maintains food safety compliance, and uses performance data to improve processes. The role partners closely with the Executive Director, Sales, Customer Support, and National Operations, and serves as the primary operational leader and decision-maker for the Philadelphia market.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 7–12+ years of experience in operations, logistics, or distribution environments.
  • 3–5+ years managing frontline or supervisory teams.
  • Experience in food-handling environments.
  • Experience managing a trucking fleet and drivers.
  • Experience with SQF, HACCP, FSMA, or equivalent food safety systems.
  • Strong organizational and communication skills.
  • Ability to work full-time onsite at the Philadelphia distribution facility.

Nice To Haves

  • Experience leading operations in a small to mid-sized, lean organization with direct responsibility across multiple operational functions.
  • Refrigerated trucking experience.

Responsibilities

  • Own the Philadelphia facility’s overall performance, including safety, service levels, productivity, cost control, and achievement of operational and financial targets.
  • Align daily operations with organizational goals, identify operational risks, and implement solutions to improve performance and reliability.
  • Oversee warehouse receiving, picking, packing, staging, and shipping, maintaining inventory accuracy, efficient layouts, material flow, SOP adherence, and continuous improvement.
  • Oversee routing execution, delivery performance, and driver scheduling.
  • Manage the 8-truck fleet, including preventative maintenance coordination and repairs, while ensuring DOT compliance, driver safety, and route efficiency.
  • Lead the site’s SQF Food Safety program and ensure compliance with SQF, HACCP, FSMA, and customer requirements.
  • Lead food safety audits, corrective actions, and continuous improvement, and maintain audit readiness.
  • Coach and develop supervisors, warehouse associates, and drivers; establish staffing plans and schedules aligned with workload.
  • Drive performance management, accountability, and recognition; support hiring, onboarding, and staff development.
  • Lead hiring decisions, staffing structure, and performance management for site-based roles in alignment with operational needs.
  • Manage labor and operating costs against budget targets and develop site-level labor and operating budgets with leadership.
  • Track productivity, accuracy, safety, service-level, and labor-efficiency KPIs, using data to guide decisions and improvements.
  • Partner with Sales and Customer Support and collaborate with National Operations on process improvements.
  • Serve as the primary operational leader and decision-maker for Philadelphia site priorities, balancing customer needs, operational capacity, and organizational goals.

Benefits

  • Health Care Plan (Medical, Dental & Vision).
  • Retirement Plan (SIMPLE IRA with 100% employer match).
  • Life Insurance, including 100% employer-paid Life, AD&D, and Short and Long-Term Disability.
  • Paid Time Off (Vacation, Sick & Public Holidays).
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