Distribution Center General Manager

American Tire Distributors•Poca, WV

About The Position

The Distribution Center General Manager oversees the operational and administrative functions of a distribution center and ensures compliance with company guidelines, policies, and regulatory requirements. The role is accountable for performance in safety, quality, on-time delivery, and cost efficiency, and leads teams in executing supply chain strategies and driving continuous improvement. The General Manager develops and manages talent, monitors performance data, manages budgets and operating costs, and maintains accurate inventory processes. The role also leads drivers and warehouse staff in meeting customer service and delivery goals and ensures a safe, compliant work environment.

Requirements

  • Bachelor’s degree.
  • Seven years of related experience, including management experience preferred.
  • Ability to manage distribution center operations and administration while ensuring regulatory and company-policy compliance.
  • Skills in talent development, effective communication, decision-making, costing and budgeting, data analysis, achieving results, accountability, process optimization, reporting, customer focus, business insight, planning, organization, and policy and procedure management.
  • Ability to manage safe systems of work and inventory control.
  • Ability to plan and schedule work and material resources to meet performance targets, including use of aligned software or systems.

Responsibilities

  • Conduct regular staff meetings to address operational issues, communicate leadership updates, and encourage continuous improvement and excellence.
  • Engage and empower supply chain employees to own their performance, develop their careers, and contribute to the company’s values and mission.
  • Develop and distribute regular distribution center performance reports to key stakeholders; use data to monitor metrics and improve efficiency and performance.
  • Lead talent management and development, including recruitment, training, succession planning, performance management, and evaluations.
  • Ensure compliance with OSHA, DOT, ADA, other regulatory agencies, and company health, safety, and operational standards.
  • Establish and maintain a safe work environment, minimize OSHA-recordable incidents, and ensure safety protocols are followed.
  • Lead drivers and warehouse staff to achieve complete, on-time deliveries and maintain high customer service levels.
  • Review and optimize distribution center productivity and costs, including labor management and delivery costs per unit; manage expenses to meet monthly and annual budget targets.
  • Oversee inventory control and management, ensuring physical inventory accuracy through standard operating procedures and regular audits.
  • Manage timely processing of returned goods and customer credits.
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