General Manager

7 Brew•Tulsa, OK

13d•$52,000 - $68,000

About The Position

The 7Venture Stand Manager is responsible for the location’s growth and profitable operation, while preserving 7 Brew’s culture, mission, and values. The manager leads the crew, builds genuine connections with team members, and understands the unique needs of the stand. In addition to working scheduled shifts, the Stand Manager coaches and trains staff, performs administrative duties, and oversees operations. The role reports to the District Manager.

Requirements

Create and maintain genuine, uplifting interactions with strangers for up to two minutes at a time.
Work carefully and quickly with hot water, coffee, glass bottles, and dairy products.
Work outdoors for prolonged periods in any weather conditions.
Lift up to 50 pounds.
Stand comfortably for hours at a time.
Climb a ladder and use a stepladder.
Stand, sit, bend, kneel, twist, and squat as needed to stock and clean the stand.
Walk safely between and around cars in the drive-through line.
Quickly and cleanly operate any position in the stand during peak hours.
Maintain awareness of shift operations while working a position.
Address operational, procedural, or cultural issues with coworkers assertively and graciously.
Adapt to problems and implement solutions in stressful situations.
Manage multiple projects and deadlines effectively.
Lead and direct people with different personality types under pressure.
Have proven leadership abilities in a fast-paced environment with 40 or more team members.
Be familiar with Microsoft Office Suite and email.
Pass a criminal background check.
Have and maintain a valid driver's license.

Responsibilities

Become proficient in all Brewista and Shift Lead duties and skill sets.
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement.
Provide regular feedback to team members about their strengths and areas for growth.
Create weekly shift schedules based on crew needs and availability, staying within the budgeted labor cost while maintaining quick wait times and short lines.
Track and order inventory, small wares, parts, and equipment; control cost of goods sold by reducing waste and counting accurately.
Ensure appropriate cash handling, deposits, and change for the stand.
Work self-sufficiently and involve the district coach when needed.
Ensure the crew understands and meets health and safety requirements.
Develop new leaders for future roles.
Promptly implement and communicate directives from upper management.
Delegate tasks thoughtfully to the leadership team and Brewistas to support efficiency and development.
Handle hiring, firing, and disciplinary actions for shift leads and baristas.