General Manager

Wingstop - Sizzling Platter • Aberdeen, NC

1d • $47,000 - $56,000 • Onsite

About The Position

The General Manager is responsible for the restaurant’s overall performance, including operations, financial results, team leadership, and guest experience. The role leads daily operations, ensures consistent execution of brand standards, and drives business performance. The General Manager is expected to maintain an active leadership presence and foster a positive, accountable, high-performing team culture.

The position requires a consistent leadership presence during key business hours. A typical weekly schedule includes two opening shifts, two closing shifts, and one mid-day shift, although the schedule may fluctuate based on location, leadership approval, or business needs. General Managers are expected to work a minimum of 45 hours per week, work the busiest days based on projected sales and operational needs, prepare and communicate team schedules in a timely manner, and maintain staffing levels appropriate to business demands. Scheduling practices will comply with applicable labor laws.

Requirements

• Proven restaurant management experience.
• Strong leadership, communication, and organizational skills.
• Financial acumen and ability to manage costs and budgets.
• Ability to work in a fast-paced, high-volume environment.
• Strong problem-solving and decision-making skills.
• Reliable, accountable, and results-driven.
• Flexible availability, including nights, weekends, and holidays.

Responsibilities

• Lead, develop, and manage restaurant team members, including hiring, training, coaching, and performance management.
• Oversee daily operations, including staffing, scheduling, food quality, and service execution.
• Support front-of-house and back-of-house operations as needed.
• Ensure an exceptional guest experience and resolve guest concerns promptly and professionally.
• Manage financial performance, including sales, labor, and food cost control.
• Analyze operational and financial data to support decision-making and improve performance.
• Perform or oversee opening and closing procedures, including cash handling and reporting.
• Ensure compliance with company policies and applicable federal, state, and local laws.
• Maintain high standards of food safety, sanitation, and cleanliness.
• Oversee inventory management, ordering, and cost control processes.
• Maintain a consistent leadership presence during key business hours and foster a positive, accountable, high-performing team culture.
• Work a minimum of 45 hours per week and the busiest days as business needs require.
• Prepare and communicate team schedules in a timely manner and maintain appropriate staffing levels.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off, including vacation and holidays, in accordance with company policy and applicable law.
• Short-term disability.
• Long-term disability.
• Life insurance.
• Professional development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed