General Manager

Hersha Hospitality Management LP•Boston, MA

1d•Onsite

About The Position

The Strider Hotel, an exciting new luxury lifestyle hotel by Hilton's Curio Collection, is set to open in Boston Landing, blending elevated hospitality with one of the city's most dynamic neighborhoods. We are seeking a visionary General Manager to lead the hotel through its opening and beyond, creating an environment where associates thrive, guests return, and operational excellence is the standard. This is an opportunity to shape not only a successful launch, but the future of an exceptional hotel.

Requirements

Associate or Bachelor’s Degree in Business, Hospitality or a related field.
Previous hotel management experience required.

Responsibilities

Develop, lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability. Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues. Continuously seek opportunities to enhance guest interactions and exceed expectations.
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals. Monitor financial performance through regular analysis and implement corrective actions as needed.
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance. Implement best practices to uphold quality and safety standards.
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.