Ferraro's General Manager - Full time
About The Position
Four Seasons is powered by its people. We are a collective of individuals who strive to become better, push ourselves to new heights, and treat each other with respect. Our team members worldwide create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We believe the best way to enable our people to deliver exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we recognize familiar faces, welcome new ones, and treat everyone as we would wish to be treated. Whether you work with us, stay with us, live with us, or discover with us, our purpose is to create impressions that last a lifetime, stemming from our belief that life is richer when we truly connect with people and the world around us. Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort, and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool, or explore the island; we’ll customize each step of your journey and welcome you back to unwind in the most spacious accommodations on the island. This role involves planning, organizing, controlling, and directing the work of employees in the Ferraro’s Restaurant while ensuring guest satisfaction.
Requirements
- Minimum of 2 years Front of the House F&B management experience required, preferably in a high standard resort setting.
- Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
- Working knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
- Ability to operate computer equipment and other food & beverage computer systems.
- Reading, writing, and oral proficiency in the English language.
- Hawaii Food Handler’s Card
- ServSafe (within 3 months)
- Tuberculosis Clearance
- Maui Liquor Card
Responsibilities
- Select, train, evaluate, lead, motivate, coach, and discipline all employees, supervisors, and assistant managers in the Hotel’s All Day or Fine Dining Restaurant to ensure that established cultural and core standards are met.
- Long-range strategic planning for outlet operation.
- Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns, or special requests for guests, clients, and group contacts.
- Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.
- Work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef, and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price.
- Attend regular operational meetings to ensure effective coordination and cooperation between departments.
Benefits
- Competitive salary & wages
- Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
- Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
- Excellent Training and Development opportunities
- Learning & Development Subsidy
- Many career opportunities within the hotel and to other Four Seasons
- Employee Travel Program
- Complimentary Dry Cleaning for Employee Uniforms
- Complimentary Employee Meal and Paid Meal Break
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
