General Manager

Talent Acquisition/Human Resources, The Aaron's Family of Companies•Indianapolis, IN
•$55,000 - $115,000

About The Position

The General Manager is responsible for driving and managing the store’s overall P&L and leading store operations. The role spans asset management, customer growth and maintenance, revenue production, associate development, inventory control, and customer service. Strong leadership and the ability to motivate and lead store associates are critical to success. Aaron’s describes a supportive environment that includes ongoing training, professional development, annual National Manager Meetings for General Managers, competitive bonus opportunities, career training, and advancement opportunities. The position offers a stated annual salary range of $55,000 to $115,000, with incentive pay based on performance. Actual pay may vary based on factors including location, experience, education, and skills.

Requirements

  • Demonstrated strong leadership, communication, and interpersonal skills.
  • High level of energy.
  • Maintain a professional appearance.
  • History of demonstrated selling skills.
  • Effective organizational skills.
  • Demonstrated managerial skills.
  • Safe driving skills and ability to legally operate the Company Truck.
  • Satisfactory motor vehicle record (MVR).
  • A valid Driver’s License and compliance with Aaron’s Driver Qualification Policy.
  • D.O.T. physical/certification in states that require it.

Responsibilities

  • Manage the store to achieve planned growth and profit goals.
  • Accurately report financial measures and transactions.
  • Manage inventory supply to ensure adequate merchandise availability.
  • Ensure Quality Control Calls are completed for all new lease agreements within one business day of delivery.
  • Protect store assets and reconcile inventories weekly.
  • Ensure company vehicles are maintained within safe operating standards.
  • Ensure accurate and timely bank deposits.
  • Ensure returned merchandise is certified, reclassified, and priced.
  • Recruit, hire, train, and develop store associates.
  • Schedule associate coverage to meet published store operating hours.
  • Close lease agreements with a focus on customer service, long-term relationships, and safeguarding company assets.
  • Manage all renewal activity.
  • Personally authorize returns with a focus on customer relationships and ownership.
  • Ensure execution of customer service programs, company guidelines, and policies.

Benefits

  • Paid time off, including vacation days, sick days, and holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan with contribution matching.
  • Performance-based incentive pay and competitive bonus opportunities.
  • Ongoing training and professional development.
  • Career training and advancement opportunities.
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