General Manager - Restaurant

Love's Travel Stops & Country Stores•Channahon, IL

20d

About The Position

Restaurant General Managers play a key role in the smooth and efficient operation of Love’s high-volume, multi-facet restaurants and fresh kitchen. They lead staff in providing exceptional customer service, managing processes, and executing strategies to enhance sales and customer satisfaction. The role includes maintaining kitchen safety and cleanliness, supporting operational execution, developing team members, and using financial reporting to improve business results.

Requirements

At least 2 years of restaurant management experience.
At least 2 years managing operations with an annual sales volume of $1 million or more.
At least 2 years affecting and deciphering budgets and profit and loss statements.
Ability to successfully complete a pre-employment drug screen and background check; additional screening may include a motor vehicle check and/or DOT physical.
Excellent communication and interpersonal skills with a customer satisfaction focus.
Strong organizational and multitasking abilities with attention to detail.
Ability to navigate various computer programs, systems, and technology tools as part of daily operations.
Must be able to talk, hear, move around, lift up to 50 pounds, and see clearly to perform job duties.

Responsibilities

Ensure a safe, clean, and well-maintained kitchen and adherence to proper food safety procedures.
Drive sales through efficient ordering, stocking, inventory management, and food preparation.
Assist the General Manager with task execution and completion, safety practices, scheduling, cash integrity, talent acquisition and development, and daily, weekly, and monthly reporting.
Work with team members to train and develop them in preparing and packaging customer orders promptly and meeting customer service expectations.
Understand financial reporting, including profit and loss statements, to make business changes and capitalize on opportunities.
Address customer feedback and improve the overall dining experience.