General Manager

We Whiten•Albuquerque, NM
•$97,000 - $142,000•Onsite

About The Position

This is a sales-driven operator role in which the General Manager runs one-on-one, in-person consultations with clients who have already expressed interest. The role involves diagnosing client needs, presenting appropriate packages and financing options, handling objections, and closing sales. The General Manager also performs the client session, for which paid training is provided, and uses the additional client interaction to build trust and support sales.

Requirements

  • B2C and commission-driven sales experience, or the drive to outwork others.
  • Comfort asking for the sale and handling objections in person.
  • Ability to follow a proven sales process and accept coaching.
  • Ability to stay productive working independently without constant supervision.
  • Local to the studio or willing to relocate.

Nice To Haves

  • Experience selling gym memberships, personal training, cars, or high-ticket services.
  • Experience in door-to-door or in-home sales, such as solar, roofing, windows, pest control, or security; car sales; timeshare; jewelry; or gym membership sales.

Responsibilities

  • Run in-person consultations and sell packages to booked clients, including presenting financing options.
  • Upsell clients from single sessions to packages, upgrades, and retail products.
  • Follow up with leads, no-shows, clients who canceled appointments, and past clients.
  • Rebook first-time buyers and generate repeat business and referrals.
  • Track and improve close rate, average ticket, rebook rate, revenue, conversion, average client value, follow-up, retail, and repeat business.
  • Perform client sessions and keep the studio client-ready.
  • Take ownership of studio performance and develop plans to address results that are below target.

Benefits

  • Uncapped commission.
  • Monthly performance bonuses based on location revenue.
  • Total compensation of $97K–$142K a year (base, commission, and bonus).
  • Health, dental, and vision insurance, with 100% of the employee's coverage paid by the company.
  • Paid time off.
  • 401(k) with up to a 5% company match.
  • Paid sales and service training.
  • A path for advancement, with promotion of top performers from within.
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