General Manager

ADT Pizza LLC • Fort Worth, TX

1d

About The Position

The Restaurant General Manager has overall responsibility for the day-to-day operations of an assigned restaurant, including sales building, inventory and labor controls, product and service quality, and sanitation. The role directs activities related to associates, enabling them to work as a team and achieve restaurant and brand goals.

The General Manager ensures the restaurant meets financial commitments and guest satisfaction goals; maintains food, beverage, and service standards; and leads associate recruiting, hiring, performance management, development, succession planning, and discipline. The role oversees restaurant paperwork, cash handling, assets, inventory, and compliance with applicable laws and company policies. The General Manager also analyzes systems, procedures, and business trends to guide operational improvement and promotes a safe environment for associates and guests.

The position requires at least 50 hours per week, with days and hours dependent on business needs and flexibility to address urgent matters. Occasional travel for off-site meetings is required. Physical demands include lifting, moving, or carrying up to 75 pounds; bending, twisting, balancing, kneeling, crouching, stooping, and crawling; repetitive hand motions; and frequent standing and walking.

Requirements

• High school diploma or equivalent.
• At least two years in a leadership role in the restaurant, hospitality, or retail industry, with responsibility for financial outcomes and direct reports.
• Complex problem-solving skills.
• Sound judgment and decision-making skills.
• Time and financial resource management skills.
• Ability to lead with respect and integrity.
• Detail-oriented and organized.
• Ability to lead a team and function within a team.
• Strong verbal and written interpersonal and communication skills.
• Ability to maintain a high-performance and accountable culture.
• Ability to motivate and empower a team.
• Strong change-management skills.
• Self-driven and flexible.
• Proficiency in Microsoft Office Suite.
• Able to work 50 or more hours per week, with flexibility to address urgent matters as business needs require.
• Able to lift, move, or carry up to 75 pounds and perform the listed bending, twisting, balancing, kneeling, crouching, stooping, crawling, repetitive hand-motion, standing, and walking activities.

Responsibilities

• Ensure the restaurant achieves financial commitments and guest satisfaction goals.
• Maintain a high-energy attitude to motivate associates and meet guest needs.
• Ensure food, beverage, and service quality meet or exceed standards.
• Recruit, interview, hire, and conduct performance appraisals for associates.
• Develop associates and plan for succession.
• Provide disciplinary action and terminate associates when applicable.
• Ensure direct reports perform assigned duties promptly and accurately.
• Ensure required paperwork is prepared and submitted; cash-handling procedures are followed; restaurant assets are maintained and controlled; food, beverage, and small-wares inventories are controlled; and applicable laws and company policies are followed.
• Analyze systems, procedures, and business trends, and provide strategic guidance to develop and improve restaurant operations.
• Promote a safe working and customer experience environment by facilitating safe work behaviors for associates.
• Perform other duties as needed.
• Travel occasionally for off-site meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED