General Manager

Sonic Healthcare USA • Las Vegas, NV

7d

About The Position

The General Manager directs the financial performance, growth, operations, and staffing of up to five practices across multiple states. The role leads technical teams and works with senior management, physician leadership, and Human Resources to align operational strategies and staffing plans with organizational and divisional goals. The General Manager oversees daily operations, quality assurance, productivity, expenses, regulatory compliance, and business development while representing the practices to healthcare organizations, government agencies, and third-party payers.

This full-time role is scheduled for 40 hours per week. It routinely involves access to Protected Health Information (PHI), which must be handled confidentially and accessed only when required for job duties. The employer provides training on safeguards and requires adherence to applicable privacy and security standards.

Requirements

• At least five years of managerial experience in laboratory administration and/or healthcare administration.
• Bachelor’s degree in Healthcare Administration or Business Administration.

Nice To Haves

• MBA or MHA.
• Knowledge of CAP (College of American Pathologists), healthcare administration, policies, and operating procedures.
• Knowledge of P&L management, fiscal management systems, and techniques.
• Knowledge of human resource management practices, including supervision and staff development.
• Knowledge of governmental regulations and reimbursement requirements.
• Knowledge of information and billing systems.
• Knowledge of employee development principles and practices sufficient to support organizational productivity.

Responsibilities

• Manage business-unit financial performance and achievement of budgeted growth, net revenue, cost of service, and EBITDA goals.
• Direct, develop, implement, and administer leadership and operational strategies, tactics, and staffing plans aligned with organizational and divisional goals.
• Manage the successful operations of up to five practices across multiple states.
• Manage technical teams within assigned practices across multiple states.
• Manage recruitment, retention, training, orientation, discipline, and evaluation of supervisory, clerical, and technical associates in collaboration with Human Resources.
• Assist senior management and physician leadership in developing short- and long-range business plans.
• Direct day-to-day practice operations and establish guidelines for prioritizing production, evaluating effectiveness, and improving service quality.
• Implement anatomic pathology operational quality assurance standards and manage and measure productivity standards.
• Conduct marketing activities to develop and maintain relationships, cultivate new business, and strengthen the practices’ marketplace position.
• Attend Triad and At Risk calls to monitor client satisfaction and unit growth expectations.
• Evaluate and monitor departmental expenses and take appropriate action based on variances from trends and budgets.
• Ensure compliance with healthcare regulatory agencies and accrediting bodies.
• Represent the practices professionally in relationships with healthcare organizations, government agencies, and third-party payers.
• Adhere to CAP, CLIA, HIPAA, safety, EPA, and OSHA regulations.
• Maintain strict confidentiality of PHI and access it only as required to perform job duties.

Benefits

• Opportunity to grow within the organization.
• Free lab services for the employee and eligible dependents.
• Paid Time Off and Paid Holidays.
• Medical, dental, and vision insurance.
• 401(k) with a company match.
• A sense of satisfaction from helping people and a sense of belonging in a community.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager