General Manager

Chipotle•Bend, OR

About The Position

Chipotle’s General Managers lead restaurant teams by hiring and developing employees, building a strong culture, and managing restaurant operations and business performance. They are responsible for providing excellent hospitality and guest service, maintaining operational and food-safety standards, and achieving the restaurant’s annual sales and cash-flow plan. The role requires leadership across lunch, dinner, and weekend operating hours in a fast-paced restaurant and kitchen environment.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and a guest-focused approach.
  • Friendly and enthusiastic attitude.
  • Enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for up to 10 hours a day.
  • Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary for the role.
  • Ability to work around varied temperatures, taste and prepare food, and communicate effectively with team members and customers.

Nice To Haves

  • Creative approach to marketing and driving sales, including fundraisers and community engagement.

Responsibilities

  • Uphold high standards of hospitality and provide a positive guest experience.
  • Ensure speed and accuracy of service, including accurate and on-time digital orders.
  • Manage the employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training resources.
  • Manage day-to-day restaurant operations, including scheduling, P&L, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant guest-ready.
  • Uphold food-safety, operational, and compliance standards.
  • Manage the restaurant’s financial performance and achieve its annual sales and cash-flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership throughout operating hours.
  • Use marketing and community engagement activities, such as fundraisers, to help drive sales.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings plan
  • Quarterly bonus program
  • People development bonus opportunities
  • Tuition assistance, subject to eligibility requirements
  • Career growth opportunities
  • Paid time off
  • Holiday closures
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