REVELxp - General Manager, Texas Tech University

Revel XP LLCLubbock, TX
Hybrid

About The Position

REVELxp is a premier sports hospitality company that partners with college and professional teams to deliver exceptional fan experiences through tailgating, premium hospitality events, and exclusive ticket packages. They also offer comprehensive hospitality solutions including event staffing, management, premium hospitality management, and venue installations. REVELxp is seeking goal-oriented, purpose-driven, high-energy individuals to join their rapidly growing team. The company aims to redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands. They believe in the community-building power of sports and work to amplify the social experience around game day. REVELxp offers opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment. They seek innovative self-starters who want to reshape fan experiences nationwide and operate based on core values of service, entrepreneurship, and joy.

Requirements

  • Bachelor’s degree in business administration, or similar, from an accredited four-year college
  • Strong interpersonal and communication skills
  • Proven problem-solving abilities
  • Ability to manage others
  • Ability to coach and deliver constructive feedback with diplomacy
  • Proficient in computer skills and basic math skills
  • A passion and ability to lead and serve others
  • Effective problem-solving abilities with the ability to work independently and as a team
  • Strong organization, follow-up, with a high attention to detail.

Responsibilities

  • Full oversight of all revenue related activities (tailgates and event rentals), including goal setting, forecasting, and the development and execution of sales strategies.
  • Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
  • Responsible for owning and growing relationships with university partner across multiple departments.
  • Craft, implement, and oversee guest communication plan for all tailgate and event rental clients.
  • Develop a team culture focused on poise, accountability, detail oriented and with high attention to hospitality.
  • Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights for leadership.
  • Own Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting.
  • Full ownership of pricing and discounts as approved by Vice President.
  • Responsible for managing and developing all team members reporting into you.
  • Provide consistent feedback to staff in relation to key performance metrics and company expectations.
  • Oversee recruiting, development of all team members and assisting with corporate training when needed.
  • Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
  • Strategic planning and trend forecasting
  • Budget oversight
  • Ensuring compliance with company-wide initiatives and processes/improvements
  • Manage and improve current systems including quality control, maintenance, inventory, and process management.
  • Event layout, design assistance, and oversight of events operations
  • Manage relationships with key vendors including rental, food and beverage partners.
  • Oversee all aspects related to facility management including warehouse organization and cleanliness if applicable, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control.
  • Oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance.
  • Oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules.
  • Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures.
  • Serve as a visible representative of REVELXP by managing community relations with customers, university administration & athletic department.
  • Manage all partner relationships with existing partners and key event rental clients.
  • Attend community functions with executive management.
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