General Manager

Dnata•San Diego, CA

15d•Onsite

About The Position

As a dnata General Manager, you have an essential role of continuously optimizing and aligning operational efficiencies to promote a successful and productive workforce. You will lead a safety centric culture, maintain compliance with all authorities, drive customer service, and keep the promises our customers make.

Requirements

Bachelor's degree or 6+ years related experience and/or training, or equivalent combination of education and experience.
Full knowledge of airline ramp service handling procedures, aviation safety and security procedures.
Effective communication skills.
Analytical and organizational skills.
Proficient in Microsoft Office.
Must be comfortable working nights, weekends, holidays, and in all weather conditions.
Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations.
Travel as required.

Responsibilities

Lead a safety centric culture through consistent execution and implementation of company resources and processes.
Responsible for the day-to-day administration and operation of the SMS/IMS at the station level.
Ensure that your station operates in compliance with all company policies and procedures, and adheres to the company's mission, vision, and values statements.
Ensure consistent practices and processes are utilized around asset management, financial reporting, state, and local government regulations.
Direct management and supervisory staff responsible for the primary business functions at the Station.
Direct and participate in the acquisition, training, and on-boarding of team members.
Leverage knowledge of all SLA and SGHA’s for current and future customers to deliver on our commitments.
Develop teams to improve work performance and maximize potential through succession planning, KPI achievement, coaching, ongoing training, and mentoring.
Establish and maintain a structured communication process between departments, groups, and team members to support the Station’s commitments to customers, individuals, and our Company.
Regularly interact and obtain feedback from customers to promote the Station and measure the level of customer satisfaction to improve capabilities and processes.
Ensure appropriate staffing levels are maintained through proper use of flight and personnel schedules.
Encourage employee suggestions and involvement in the improvement and growth of the Station, its processes, and people.
Responsible for financial management including capital expenditures, forecasting, budgeting, audit performance and expense management.