General Manager

Domino's Franchise•Bay Minette, AL

About The Position

Twomays Inc and Teamdriven Inc operate as one Domino’s Pizza franchise and offer opportunities for team members to develop skills and grow within the organization. The General Manager leads the store and is responsible for everything that happens during their shift, setting an example for the crew and ensuring company policies and procedures are followed. The role focuses on leading the team toward strong sales and customer service while managing store operations, staffing, food, and profitability. The position also involves serving customers, preparing products to Domino’s specifications, operating and maintaining store facilities and equipment, handling inventory and deliveries, processing telephone orders, and completing related paperwork. The role includes physical work such as standing for most of the shift, unloading and moving supplies, and occasionally bending, crouching, squatting, stooping, or using stairs. The job posting also describes delivery-related requirements, including a valid driver’s license, access to an insured vehicle, and passing background and motor vehicle record checks.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have access to an insured vehicle that can be used for delivery.
Must pass a criminal background check.
Must pass a motor vehicle record check and meet company-specific standards.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
Ability to coordinate with coworkers and customers, analyze and compile data, and make sound, ethical decisions in a timely manner.
Ability to read maps and navigate diverse terrain and delivery sites.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Comfort using a computer keyboard, touch screen, and foot-paddle.
Ability to perform work while standing for most of the shift and to walk on ceramic tile and linoleum surfaces.
Ability to lift and/or stack product ingredients and supplies weighing up to 50 pounds.
Ability to occasionally crouch, squat, stoop, bend, or use stairs.
Hand-eye coordination for shaping pizza dough, maneuvering a pizza peel and cutter, and folding cardboard pizza boxes.

Responsibilities

Take responsibility for all activities during the shift, including cost, inventory, cash, and customer relations controls.
Follow all company policies and procedures and expect the same from crew members.
Lead and direct the team toward shared sales and service goals.
Manage staffing, scheduling, paperwork submission, food management, store image standards, cleanliness, marketing, and profitability.
Greet customers enthusiastically, take orders, and address customer concerns positively.
Operate, clean, and maintain store facilities and equipment.
Prepare products according to Domino’s specifications and guidelines.
Take inventory, stock ingredients and supplies in designated storage and work areas, and complete associated paperwork.
Receive and process telephone orders promptly to support customer satisfaction and timely delivery.
Navigate to addresses within the designated delivery area and access delivery sites, including multi-story buildings and private homes.
Perform calculations and handle monetary change accurately.
Use a computer keyboard, touch screen, and foot-paddle.