General Manager

Olympia Hospitality•Portland, OR

21h•Onsite

About The Position

Searching for a talented and passion leader for our General Manager position at the newly opening Hotel Bridgton in late 2026. Hotel Bridgton is a premier boutique destination in the heart of Maine’s Lakes Region. Merging timeless New England charm with modern, upscale sophistication, our 65-room property serves as a year-round home base for travelers seeking the best of Maine—from summer lake days to winter adventures at Pleasant Mountain. We are seeking a dynamic, "presence-driven" General Manager to lead our team. This is a hands-on, high-visibility leadership position—we are looking for a leader who thrives on being active in the daily operations, engaging with guests in the lobby, and working side-by-side with staff to ensure every detail of the guest experience is exceptional. As the General Manager, you will be the face of the hotel and a key figure in the Bridgton community. You will oversee all aspects of the property, from front-of-house service and housekeeping standards to financial performance and community partnerships.

Requirements

Proven experience in hotel management (boutique or independent lifestyle hotel experience preferred).
A "lead by example" mentality; you aren't afraid to roll up your sleeves during peak times.
Strong financial acumen and experience with property management systems (PMS).
Excellent communication skills and a passion for community-building.
A deep appreciation for the Maine Lakes Region and the local lifestyle.
Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example are necessary skills.
You must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service.
Additionally, the General Manager must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.
Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)
Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy
People Skills – ability to collaborate, create rapport, and work effectively with others
Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing
Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices
Judgment & Discretion – appropriately handle confidential and sensitive information
Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision
Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs
Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)
Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks
Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency
Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Responsibilities

Maintain an active, visible presence on the floor, ensuring high standards of cleanliness, service, and hospitality across all 65 rooms and common areas.
Recruit, train, and mentor a dedicated team, fostering a culture of professional growth and "extra mile" service.
Build lasting relationships with guests by being accessible and responsive to their needs.
Manage budgets, labor costs, and vendor relationships to ensure the long-term profitability and sustainability of the property.
Act as an ambassador for Bridgton, working closely with local businesses, restaurants, and organizations to integrate the hotel into the town’s vibrant culture.