General Manager

Chipotle•Fargo, ND

7d•Onsite

About The Position

Chipotle General Managers lead restaurant teams, build a strong workplace culture, and manage restaurant operations and business performance. They hire and develop employees, deliver excellent hospitality, and ensure the restaurant provides accurate, timely service while maintaining food safety, operational, and compliance standards. The role includes responsibility for daily operations and the restaurant’s financial results, including achieving its annual sales and cash flow plan. General Managers work across lunch, dinner, and weekend shifts to provide leadership throughout restaurant operating hours. The position involves working in a fast-paced kitchen and interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 pounds (25 kilograms), working around varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
Passion for hospitality and a guest-obsessed approach.
Friendly and enthusiastic attitude.
Genuine enthusiasm for developing people and leading others.
Ability to stand and walk around the restaurant for 10 hours a day.
Ability to lift 50 pounds (25 kilograms) and perform other physical activities necessary to complete the job responsibilities.
Ability to work in a fast-paced kitchen environment, around varied temperatures, and to taste and prepare food.
Strong communication with Chipotle team members and customers.
Availability to work lunch, dinner, and weekend shifts.

Nice To Haves

Creative approach to marketing and driving sales, including fundraisers and community engagement.

Responsibilities

Uphold high standards of hospitality and guest experience.
Ensure speed of service, order accuracy, and positive guest experiences.
Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
Train and develop crew members, shift leaders, and Apprentices using Chipotle training tools and resources.
Direct team members to deliver accurate and on-time digital orders.
Manage the restaurant’s day-to-day operations, including scheduling, P&L management, sales forecasting, recruiting, and interviewing.
Keep the dining room clean and the restaurant ready for guests.
Uphold food safety, operational, and compliance standards.
Be accountable for the restaurant’s financial success and achievement of its annual sales and cash flow plan.
Work lunch, dinner, and weekend shifts to provide leadership across all hours of operation.
Use marketing and community engagement, such as fundraisers, to help drive sales.