General Manager

Piedmont Airlines•Charlottesville, VA

21h•Hybrid

About The Position

Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.

Requirements

Proven success as a Team Leader with ability to preplan manpower and equipment
Ability to work independently, set and meet own deadlines
Ability to work well with all levels of management and support staff
Able to defuse conflicts among team members
Familiarity with Microsoft Office Suite
Prior experience with internal controls processes for accountable items
Valid driver’s license and clear driving record
10-year Criminal History Records Check
Drug screen as required
Proof of high school or GED completion
Minimum 18 years of age

Nice To Haves

Two (2) years supervisory experience, in both Operations and Customer Care
Working knowledge of Airport Operations Area environment
Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)
Bachelor’s Degree in Aviation, Business, or related field

Responsibilities

Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security
Keep company goals and customer expectations in mind when overseeing daily operations
Coach and provide career development to the staff
Correct non-compliant behavior and impose disciplinary action as required
Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents
Administrative duties include daily/weekly/monthly reports
Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
Conduct employee performance reviews