General Manager

Museum of Illusions • Sacramento, CA

5d • $80,000 - $90,000 • Onsite

About The Position

Museum of Illusions is a globally recognized immersive attractions brand bringing mind-bending optical illusions, interactive installations, and playful educational exhibits to guests of all ages. With locations across the world, we create unforgettable moments that spark curiosity, laughter, and wonder. Our team is passionate about delivering seamless, guest-first experiences from the moment a ticket is purchased to the final exhibit walked through.

Requirements

• 2+ years of experience in business administration, operations, or management roles highly desired.
• Experience in a leadership role required.
• Ability to lead a team.
• Experience in budgeting and P&L responsibility.
• Exceptional communication and interpersonal skills.
• Ability to cultivate long term relationships with partners and the community.
• Enthusiastic with a go-getter/can-do attitude.
• Proactive, organized, accountable, trustworthy.

Nice To Haves

• Experience in hospitality and/or entertainment industry is preferred.

Responsibilities

• Lead the museum team (~15 people).
• Hire and train as needed.
• Establish and nurture a high-performance culture within the museum team.
• Support the success of Museum of Illusions: managing all business functions, ensuring stable operations and contributing to revenue growth and profitability.
• Execute marketing and sales events under the direction of the sales and marketing teams.
• Act as Museum of Illusions’ spokesperson to the community and media, forging relationships with local organizations, educational institutions, and business clients.
• Supervise the day-to-day operation of the museum in line with Museum of Illusions company policies and procedures, ensuring smooth workflow, and optimizing processes for maximum efficiency.
• Maintain a high standard of product, services, and customer experience, ensuring visitor satisfaction and engagement.
• Collaborate with other Museums of Illusions to share best practices and develop new customer experience concepts.
• Ensure the museum operates in compliance with all relevant regulations and laws.
• Keep stakeholders informed about the company's performance through regular reports.
• Regularly attend local community events, business meetings, and networking events to promote Museum of Illusions.
• Act as a brand ambassador for Museum of Illusions in all interactions, effectively communicating the museum’s mission, values and unique offerings.

Benefits

• Bonus Opportunity!
• Medical, Dental, Vision, Life and Disability Insurance, Flexible Spending and Commuter Benefit Accounts!
• 401k Retirement Plan with immediate company match!
• 20 days paid vacation annually!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed