General Manager

SQUAREONE HOLDING COMPANY•Clarksville, TN

7d•$75,000 - $85,000•Onsite

About The Position

The General Manager leads daily operations at The Mailroom restaurant in Clarksville, Tennessee. The restaurant serves made-from-scratch meals prepared on a wood-fired grill, featuring modern American dishes with Korean and South American influences, an open kitchen, and handcrafted draft cocktails. The General Manager oversees operational programs and systems, front-of-house operations, team training, guest service, food safety, and financial performance while ensuring the restaurant’s brand pillars are followed.

Requirements

At least 3 years of management experience in an upscale casual dining restaurant.
Comfortable analyzing and adhering to financial budgets and P&L.
Proven ability to coach and develop team members.
Strong passion for hospitality and excellent service.
Knowledge of food and beverage preparation, including restaurant equipment.
Working knowledge of local and national health codes.
Excellent communication skills.
Passion for teamwork.
Able to stand for long periods of time.
Able to lift up to 50 lbs.

Nice To Haves

A degree in Hospitality Management or a similar field is preferred.

Responsibilities

Oversee and execute daily operations, leading each shift attentively.
Oversee the success of programs and systems, including MIT, Certified Trainers, and hourly training.
Monitor compliance with health and safety regulations for food preparation and service.
Support front-of-house operations and systems, administrative responsibilities, health inspections, order guides, quality control, food safety, and sanitation.
Resolve guest and team member complaints, comments, and concerns promptly and consistently in accordance with SQ1 values.
Maintain a safe working environment for team members and a safe dining environment for guests; report accidents in accordance with company policies.
Follow MIT training and complete assigned projects for personal and professional development.
Work with the District Operational Manager to ensure financials are on track, accurately recorded, and completed on time, including payroll, invoices, and food and labor budgets.
Use operational programs including CTUIT, Toast, and Paycom.
Ensure the brand pillars are adopted and followed at every level.
Coach and develop team members.
Analyze and adhere to financial budgets and profit-and-loss targets.