General Manager(01905) - 2256 Bunker Lake Blvd NW
About The Position
The General Manager is responsible for maintaining cost, inventory, and cash controls and customer relations while ensuring that all company policies and procedures are followed. The role includes staffing, paperwork, food management, scheduling, maintaining store cleanliness and image, marketing, and supporting profitability and strong customer service. The manager is expected to uphold standards and ensure the crew does the same. The job also includes general store-team duties such as operating equipment, stocking and preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning the equipment and facility. Training and orientation are provided on the job. The role may involve delivering products and flyers within a designated area. Delivery duties require a valid driver's license with a safe driving record and access to an insured vehicle that can be used for delivery. Work involves frequent standing, walking, reaching, and hand use, along with occasional lifting, carrying, pushing, pulling, stooping, crouching, and climbing. Conditions include changing indoor temperatures, hot equipment, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped spaces, and sometimes adverse weather during outside and delivery tasks. Delivery may require navigating stairs and other varied terrain.
Requirements
- Valid driver's license with a safe driving record meeting company standards.
- Access to an insured vehicle that can be used for delivery.
- Ability to comprehend and provide correct written instructions and communicate verbally with customers and coworkers, including by telephone.
- Ability to perform basic arithmetic accurately and quickly and make correct monetary change.
- Ability to take and process orders verbally, in writing, and by telephone, and enter orders using a computer keyboard or touchscreen.
- Ability to read maps and locate addresses within the designated delivery area.
- Ability to work alone and with others, direct activities, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to meet the physical demands described, including standing for most tasks, frequent reaching and hand use, lifting and carrying supplies weighing up to 50 pounds, and navigating stairs or other delivery terrain.
- Ability to work around varying temperatures, hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, cramped quarters, and sometimes adverse weather.
- Ability to use a car for delivery and carry products while walking and climbing.
Responsibilities
- Operate store equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
- Deliver products to customers by car and to their doors, and deliver flyers and door hangers.
- Maintain cost controls, inventory control, cash control, and customer relations.
- Follow all company policies and procedures and ensure the crew follows them.
- Manage staffing, paperwork, food management, and work schedules.
- Maintain the store's image, cleanliness, and adherence to standards.
- Provide great customer service and support marketing and profitability.
- Meet attendance and punctuality expectations and arrange transportation to and from work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
