General Manager

Chipotle•Cedar Rapids, IA

About The Position

Chipotle’s General Manager leads a restaurant team and is accountable for building a strong culture, developing people, delivering an excellent guest experience, and running a successful business. The role oversees restaurant operations, including staffing, scheduling, financial performance, food safety, compliance, and service standards. General Managers work across lunch, dinner, and weekend shifts to provide leadership throughout all hours of operation. The position is based in a fast-paced kitchen environment and involves interacting with customers. It requires standing and walking around the restaurant for up to 10 hours a day, lifting up to 50 lbs./25 kgs., working around varied temperatures, tasting and preparing food, and communicating with team members and customers.

Requirements

  • Previous restaurant management experience, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
  • Passion for hospitality and providing a guest-focused experience.
  • Friendly and enthusiastic attitude.
  • Genuine enthusiasm for developing people and leading others.
  • Ability to stand and walk around the restaurant for 10 hours a day.
  • Ability to lift 50 lbs./25 kgs. and perform other physical activities needed for the job.
  • Ability to work in a fast-paced kitchen, around varied temperatures, and to taste and prepare food.
  • Strong communication with team members and customers.
  • Availability to work lunch, dinner, and weekend shifts.

Responsibilities

  • Uphold high standards of hospitality and deliver a positive guest experience.
  • Ensure speed of service and order accuracy, including accurate and timely digital orders.
  • Manage the full employee lifecycle, including recruitment, hiring, people processes, and performance management.
  • Train and develop crew members, shift leaders, and Apprentices using Chipotle’s training tools and resources.
  • Direct team members in delivering accurate and timely digital orders.
  • Manage day-to-day restaurant operations, including scheduling, P&L control and management, sales forecasting, recruiting, and interviewing.
  • Keep the dining room clean and the restaurant ready for guests.
  • Uphold food safety, operational, and compliance standards.
  • Be accountable for the restaurant’s overall financial success and achievement of its annual sales and cash flow plan.
  • Work lunch, dinner, and weekend shifts to provide leadership across all operating hours.
  • Use marketing approaches such as fundraisers and community engagement to drive sales.

Benefits

  • Medical, dental, and vision insurance.
  • Retirement savings plan.
  • Quarterly bonus program.
  • Opportunities for people development bonuses.
  • Tuition assistance, subject to eligibility requirements.
  • Career growth opportunities.
  • Paid time off.
  • Holiday closures.
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