General Manager

Hyatt Studios (Hotel Management and Consulting, Inc. (HMC))•Harrisonburg, LA
•$73,000 - $83,000

About The Position

Hotel Management & Consulting is seeking an experienced, adaptable, energetic, and goal-driven hospitality leader with a proven track record in hotel management. The General Manager leads and develops a team of 6–12 staff members, maintains guest service and property standards, and oversees hotel operations, budgets, labor, occupancy, and profit and loss. The role also promotes the property through community networking and in-house sales and marketing. The General Manager may assist with housekeeping, laundry, and public-space needs and provide shift coverage when needed. The position requires following emergency procedures and maintaining the security of the property and its guests. The schedule may change, and the role includes physical tasks such as prolonged standing, sitting, bending, kneeling, squatting, and twisting, as well as regularly lifting, pushing, or pulling up to 20 pounds and occasionally up to 50 pounds.

Requirements

  • At least 1 year of experience as a Hotel General Manager.
  • Valid driver's license.
  • Proficient computer skills.
  • Strong organizational, time-management, and problem-solving abilities.
  • Effective oral and written communication skills.
  • Proactive and aggressive approach to solving problems.
  • Strong leadership and team-development skills.
  • Willingness to work a changing schedule.
  • Ability to perform tasks involving kneeling, squatting, sitting, standing, bending, and twisting for long periods.
  • Ability to lift, push, and pull up to 20 pounds regularly and up to 50 pounds occasionally.

Responsibilities

  • Recruit, train, and motivate a team of 6–12 staff members, providing hands-on support and guidance.
  • Keep the hotel guest-ready by maintaining cleanliness standards and promptly addressing guest concerns.
  • Manage and respond to guest reviews to maintain review standards.
  • Follow brand guidelines and meet operational deadlines.
  • Manage budgets, labor, occupancy, and profit and loss to support successful hotel operations.
  • Network in the local community and build relationships with competitive properties, local organizations, and key clients.
  • Lead in-house guest sales and marketing initiatives to increase occupancy.
  • Assist with housekeeping in rooms, laundry duties, and public-space needs as required.
  • Cover employee shifts as needed to maintain operational continuity during unexpected absences.
  • Know and follow property emergency procedures and ensure the security needs of the property and guests are met.
  • Perform other duties as assigned.

Benefits

  • Salary dependent on experience, with bonus opportunity.
  • Daily pay access with flexible options to access earnings.
  • Medical, dental, and vision benefits for full-time employees.
  • Paid time off for full-time employees.
  • Health savings account (HSA) for full-time employees.
  • 401(k) for full-time employees.
  • Employee Assistance Program for personal or work-related concerns.
  • Career advancement opportunities.
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