General Manager

Americold • Sumter, SC

10d • Onsite

About The Position

Americold is a global leader in temperature-controlled logistics, connecting producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With over 240 facilities across four continents and 14,000+ team members, we are dedicated to helping our customers feed the world. We value customer service, innovation, and inclusion, and invest in our people's growth and well-being. This role is for a General Manager who will oversee all warehouse functions including operations, transportation, personnel, and customer service, ensuring alignment with company objectives and compliance with regulations. The General Manager will manage budgets, assign work, monitor departmental performance, and maintain positive relationships with customers and union representatives. They will also implement safety measures and procedures to prevent loss and support continuous improvement and disaster recovery planning.

Requirements

• College degree in business, logistics, or management plus minimum 5 years of experience required in warehousing or logistics management or equivalent combination of education and experience.
• Minimum 3 years of supervisory or management experience required.
• Proven ability in planning, staffing, budgeting, and organizing warehouse operations.
• Experienced with AS/400 and Microsoft Office, including Word and Excel.
• Demonstrated experience in analyzing operational challenges and implementing effective solutions in a warehouse or logistics environment.

Nice To Haves

• Ability to communicate clearly and effectively in both written and verbal formats with internal and external stakeholders.
• Familiarity with Warehouse Management Systems (WMS) and Radio Frequency (RF) technology.
• Ability to develop effective relationships and provide leadership to integrate diverse functions and individuals toward profitability objectives.
• Ability to interpret safety rules, operating and maintenance instructions, and procedures manuals.
• Experience promoting an open door policy and team environment.
• Experience supporting performance management programs.
• Experience developing and maintaining disaster prevention and recovery plans.

Responsibilities

• Oversee all warehouse functions including operations, transportation, personnel, and customer service, ensuring alignment with company objectives and compliance with regulations.
• Manage budgets, assign work, monitor departmental performance, and maintain positive relationships with customers and union representatives.
• Implement safety measures and procedures to prevent loss and support continuous improvement and disaster recovery planning.
• Develop and manage the annual facility budget and ensure adherence across warehouse departments.
• Direct and assign work, set performance objectives, and monitor progress toward departmental goals.
• Oversee all warehouse activities, costs, operations, and forecasts, ensuring operational performance.
• Ensure compliance with company policies and all federal, state, and local OSHA regulations.
• Represent the company to warehouse customers, secure additional business, and maintain positive customer relationships.
• Negotiate labor contracts with union representatives and implement desired changes.
• Develop and maintain plans for disaster prevention and recovery and identify safety concerns and cost-saving opportunities.

Benefits

• Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. EOE/AA M/F/D/V.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager