General Manager

Barry's•Winter Park, FL

About The Position

The General Manager leads a single Barry’s studio and is responsible for its overall operation, client experience, people management, and performance. The role suits a health-and-wellness enthusiast who enjoys leading with a team, collaborating with local and remote teams, and working in a fast-paced, people-focused environment. The General Manager oversees studio operations and performance, leads and develops employees, supports community marketing and studio culture, and upholds Barry’s community and culture standards and company mission, vision, and values. The position requires full-time availability during non-traditional hours, including early mornings, late evenings, weekends, and holidays.

Requirements

  • 3–5 years of fitness management or relevant related experience, such as hospitality, retail, or food and beverage.
  • Bachelor’s degree in Business Administration, Management, or equivalent experience.
  • Financial acumen and ability to understand and assess the financial impact of decisions.
  • Availability for full-time work during non-traditional hours, including early mornings, late evenings, weekends, and holidays.
  • Ability to train, lead, motivate, and delegate to a team.
  • Ability to manage multiple projects in fast-paced and time-sensitive environments.
  • Ability to work cooperatively and effectively with different personality types, departments, vendors, and clients.
  • Exceptional written and oral communication, organization, and time-management skills.
  • Detail-oriented mindset and focus on customer satisfaction.
  • Strong negotiation, mediation, and problem-solving skills.
  • Dependability and reliability.
  • Friendly, outgoing personality and optimistic, can-do attitude.
  • Professional appearance and behavior.
  • Enthusiasm for the Barry’s brand.
  • Ability to kneel, bend, reach, climb, and stand for long durations.
  • Ability to move and lift equipment and supplies weighing 30+ pounds.

Responsibilities

  • Oversee daily studio operations and management teams across Front Desk, FuelBar, Retail, and Facilities.
  • Manage studio performance, assess business metrics for the studio, retail, and FuelBar, and make informed business decisions.
  • Oversee labor schedules to ensure appropriate coverage within budgeted hours.
  • Inspect studio spaces and manage facilities projects, coordinating with local and corporate leadership on initiatives and repairs.
  • Maintain a working presence in studios, cover management shifts as needed, model brand skills, and mentor employees and managers.
  • Assist with new studio openings when necessary.
  • Coordinate communications among supervisors, peers, and subordinates to ensure departments are supported and supplied.
  • Partner with studio management to recruit, screen, and onboard employees across departments.
  • Assess training across the studio and departments to ensure team members meet Barry’s hospitality standards.
  • Coach employees, conduct regular performance reviews, and work with the People and Culture (HR) Department on personnel concerns.
  • Partner with the Director of Operations to source and hire management candidates, develop a talent pipeline, and increase engagement among skilled team members.
  • Collaborate with local and corporate marketing teams to develop and implement brand initiatives benefiting clients and employees.
  • Collaborate with marketing teams on client and corporate acquisition strategy for the studio, adjusting as needed.
  • Work with leadership to create and maintain a unified culture and strong staff engagement.
  • Uphold Barry’s community and culture standards and live the company mission, vision, and values.
  • Represent the Barry’s brand in the studio and local fitness community.
  • Participate in enhancing the community with studio and regional teams.
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