General Manager (03293)

Domino's•Inverness, FL

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows company policies and procedures, and expects the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. The role may involve operating store equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The job description also details delivery duties and their associated requirements, including delivery by car to customers and distributing flyers and door hangers. The work involves a range of in-store and outdoor conditions, including temperature changes, food odors, dust, hot surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use. Delivery work may involve driving, carrying orders, walking, and climbing stairs in varying weather conditions.

Requirements

Ability to use judgment, perform math, and multitask.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Written, verbal, and telephone communication skills to take and process orders; ability to understand and give correct written instructions.
Ability to enter orders using a computer keyboard or touch screen.
Eye-hand coordination and motor coordination to make precise movements rapidly and accurately.
Valid driver's license with a safe driving record meeting company standards.
Access to an insured vehicle that can be used for delivery.
Navigational skills to read a map and locate addresses within the designated delivery area.
Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites while carrying products.
Ability to perform the stated physical duties, including lifting supplies weighing up to 50 pounds, carrying products, and climbing stairs or ladders when needed.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, and cash; manage food and contribute to store profitability.
Staff the store and complete associated paperwork.
Set an example by following all company policies and procedures and expecting the same from the crew.
Work to a schedule and maintain attendance and punctuality.
Maintain the store's image, cleanliness, and operating standards.
Provide great customer service and handle customer relations.
Support marketing activities.
Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, and complete related paperwork.
Clean equipment and the facility approximately daily.
Deliver products by car to customers and deliver flyers and door hangers, as applicable.